Warehouse Operations Manager

GNM Consulting; Joliet (IL); On-site; USD 55,000 - 85,000; Full time

Job summary

GNM Consulting in Joliet, IL seeks a Warehouse Manager to lead daily warehouse operations including receiving, picking, repacking, and shipping while ensuring accuracy and safety.

You will supervise staff, optimize inventory through cycle counts, and use a WMS to track orders and inventory. Bilingual English and Korean is required. This role emphasizes customer service, reporting, and adherence to policies, focusing on efficiency and accuracy.

Qualifications

• Bachelor’s degree in a related field preferred.
• 5 years of warehouse management experience in a supervisory role preferred.
• Strong customer service orientation and interpersonal skills.
• Proficiency in MS Office Suite (Excel, Outlook, etc.).
• Bilingual proficiency in English and Korean required.

Responsibilities

• Manage incoming and outgoing shipments.
• Ensure accurate inventory levels through regular cycle counts and audits.
• Implement proper storage and labeling systems to minimize loss or misplacement.
• Plan and coordinate daily warehouse activities (receiving, picking, repacking, shipping).
• Monitor productivity and set performance targets.
• Use warehouse management systems (WMS) to track orders and inventory.
• Recruit, train, and supervise warehouse staff.
• Create work schedules and assign tasks.
• Monitor employee performance and enforce company policies.
• Maintain a clean, organized, and safe warehouse environment.
• Ensure proper use and maintenance of forklifts and other equipment.
• Prepare reports on inventory accuracy, productivity, and costs.

Skills

Customer service orientation

Interpersonal skills

MS Office proficiency

Bilingual English and Korean

Education

Bachelor’s Degree in a related field

Job description

Responsibilities

• Manage incoming and outgoing shipments.


• Ensure accurate inventory levels through regular cycle counts and audits.


• Implement proper storage and labeling systems to minimize loss or misplacement.


• Plan and coordinate daily warehouse activities (receiving, picking, repacking, shipping).


• Monitor productivity and set performance targets.


• Use warehouse management systems (WMS) to track orders and inventory.


• Recruit, train, and supervise warehouse staff.


• Create work schedules and assign tasks.


• Monitor employee performance and enforce company policies.


• Maintain a clean, organized, and safe warehouse environment.


• Ensure proper use and maintenance of forklifts and other equipment.


• Prepare reports on inventory accuracy, productivity, and costs.

Skills & Qualifications

• Bachelor’s Degree in a related field preferred


• 5 years of warehouse management experience in a supervisory role preferred


• Strong customer service orientation and interpersonal skills


• Proficiency in MS Office Suite (Excel, Outlook, etc.)


• Bilingual proficiency in English and Korean required