Warehouse Operations Manager

Marsveterinary

Franklin (TN)

On-site

USD 140,000 - 190,000

Full time

8 days ago

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Job summary

Marsveterinary in Franklin, TN is seeking a Warehouse Operations Manager to lead a network-wide warehousing strategy across owned and 3PL sites. You will drive analytics, governance, and innovative practices to deliver reliable, scalable, and cost-efficient operations.

The role requires a strong track record in leading multi-site teams, managing 3PL relationships and budgets, and shaping enterprise design standards for capacity, automation, and MHE.

Qualifications

Bachelor’s degree or equivalent practical experience in related field.
6+ years of progressive experience in warehouse operations, logistics, or network distribution.
2 years of direct people leadership experience.
Proven track record managing 3PL partner relationships, contracts, SLAs, and QBRs.
Demonstrated experience in logistics financial management (OpEx/CapEx, LE inputs, cost-to-serve and ROI modeling).
Strong capability in operational analytics & KPIs (labor productivity, capacity utilization, throughput, service metrics).
Working knowledge of WMS, ERP systems, and standard MHE.
Ability to drive cross-functional alignment and influence regional leaders and executive stakeholders.

Responsibilities

Define enterprise warehouse strategy to support network growth, service levels, and cost targets via LE and financial planning processes.
Establish scalable design standards across capacity planning, labor models, automation, and operational frameworks.
Deliver actionable network analytics (cost-to-serve, productivity, capacity utilization, service reliability) to empower regional leadership.
Drive cross-functional cost-optimization programs to deliver sustainable savings, labor productivity gains, and working capital improvements.
Lead 3PL network strategy, operating models, performance SLAs, and QBRs to ensure accountability.
Partner with enterprise engineering on MHE lifecycle, ROI governance, and next-gen Warehouse of the Future technologies.
Provide network-wide governance across owned and 3PL sites, influencing OpEx/CapEx decisions and cross-functional alignment.

Skills

Leadership

Analytical thinking

Stakeholder management

Power BI/Tableau

WMS knowledge

ERP knowledge

Education

Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, Finance, or related field

6+ years in warehouse operations, logistics, or network distribution

2 years of direct people leadership experience

Experience managing 3PL relationships, contracts, SLAs, and QBRs

Logistics financial management (OpEx/CapEx, ROI modeling)

Master’s degree / MBA in Supply Chain, Operations, or Engineering

Tools

WMS

ERP systems

MHE (Material Handling Equipment)

Job description

Warehouse Operations Manager

Franklin, TN

The Manager, Warehouse Operations is a network-level leadership role responsible for building and executing our enterprise warehousing strategy. Driving value across owned and 3PL networks, this leader harnesses advanced analytics, strong governance, and innovative practices to ensure highly reliable, scalable, and cost-effective operations.

What are we looking for?

Minimum:

Bachelor’s degree in Supply Chain Management, Logistics, Industrial Engineering, Business Administration, Finance, or a related field (or equivalent practical experience).

6+ yearsof progressive experience in warehouse operations, logistics, or network distribution, including experience in a multi-site or regional/network-level capacity.

2 years of direct people leadership experience, with a demonstrated track record of coaching, developing talent, and leading high-performing teams.

Proven track record managing 3PL partner relationships, contracts, SLAs, and leading Quarterly Business Reviews (QBRs).

Demonstrated experience inlogistics financial management(OpEx/CapEx, Latest Estimates/LE inputs, cost-to-serve analysis, and ROI modeling).

Strong capability inoperational analytics & KPIs(labor productivity, capacity utilization, throughput, service metrics).

Working knowledge ofWarehouse Management Systems (WMS), ERP systems, and standard Material Handling Equipment (MHE).

Proven ability to drive cross-functional alignment and influence regional leaders and executive stakeholders without direct reporting authority.

Preferred:

Master’s Degree / MBA in Supply Chain, Operations, or Engineering

Industry certifications (e.g., APICS CSCP/CLTD, Lean Six Sigma Green/Black Belt, PMP).

Experience withinCPG (Consumer Packaged Goods), FMCG, or food & beverage manufacturingenvironments.

Direct experience inWarehouse Automation & "Warehouse of the Future" initiatives(e.g., AS/RS, AGVs/AMRs, automated palletizing, or goods-to-person systems).

Hands-on experience developingscalable operating models and facility design standards(footprint expansion, racking/capacity design, labor engineering).

Proficiency with advanced BI/data visualization tools (e.g., Power BI, Tableau) or network optimization modeling.

What will be your key responsibilities?

Define enterprise warehouse strategy to support network growth, service levels, and cost targets via Latest Estimate (LE) and financial planning processes.

Establish scalable design standards across capacity planning, labor models, automation, and operational frameworks.

Deliver actionable network analytics (cost-to-serve, productivity, capacity utilization, and service reliability) to empower regional leadership.

Drive cross-functional cost-optimization programs to deliver sustainable savings, labor productivity gains, and working capital improvements.

Lead 3PL network strategy, operating models, performance SLAs, and executive Quarterly Business Reviews (QBRs) to ensure accountability.

Partner with enterprise engineering on Material Handling Equipment (MHE) lifecycle, ROI governance, and next-generation "Warehouse of the Future" technologies.