Warehouse Operations Manager

WOLFpak; Costa Mesa (CA); On-site; USD 72,000 - 90,000; Full time

Job summary

WOLFpak in Costa Mesa, CA is seeking a hands‑on Warehouse Operations Manager to lead daily warehouse operations and build a high‑performing team. You will supervise floor staff, optimize fulfillment workflows, and ensure inventory accuracy while maintaining quality and on‑time shipping.

The role focuses on owning end‑to‑end warehouse execution, improving processes, and scaling operations with strong leadership and problem‑solving on the floor.

Qualifications

• 3+ years of warehouse, distribution, fulfillment, or logistics experience.
• 2+ years in a warehouse supervisory/management position.
• Proven ability to independently manage daily warehouse operations and lead a team.
• Strong understanding of picking, packing, shipping, receiving, and inventory processes.
• Experience managing employee schedules, training, performance, and productivity.
• Excellent organizational, problem‑solving, and time‑management skills.
• Ability to work full‑time, on‑site in Costa Mesa, CA.

Responsibilities

• Oversee daily picking, packing, shipping, receiving, and returns operations.
• Ensure orders are processed accurately, efficiently, and within shipping deadlines.
• Manage daily workloads, prioritize tasks, and allocate labor to meet demands.
• Monitor warehouse productivity and implement improvements for efficiency.
• Maintain organized, clean, and safe warehouse facilities.
• Coordinate inbound deliveries, product receiving, inventory movement, and organization.
• Work directly with warehouse associates to support operations and deadlines.

Skills

Warehouse experience

Team leadership

Inventory management

Labor planning

WMS proficiency

Tools

WMS

Job description

Schedule: Monday–Friday, with flexibility based on operational needs

About WOLFpak

WOLFpak | Costa Mesa, CA

Salary: $72,000–$90,000 per year

Job Type: Full-Time

Location: On-Site | Costa Mesa, California

Schedule: Monday–Friday, with flexibility based on operational needs

About WOLFpak

WOLFpak is a fast-growing athletic lifestyle brand specializing in premium backpacks, gym gear, and accessories. Built around our "Never Average" mentality, we've developed a passionate customer base and continue to expand our product lines, sales channels, and operations.

As our business continues to grow, we're looking for an experienced, hands‑on Warehouse Operations Manager to take ownership of our daily warehouse operations, develop our team, and ensure our fulfillment processes operate efficiently and accurately.

About the Role

We're seeking a highly organized, results-driven Warehouse Operations Manager who can independently oversee the day‑to‑day operations of our Costa Mesa warehouse.

This is a hands‑on leadership position that combines operational management with direct floor supervision. You'll be responsible for managing warehouse employees, optimizing fulfillment workflows, maintaining inventory accuracy, enforcing company standards, and ensuring orders are processed accurately and on time.

The ideal candidate is comfortable leading from the floor, solving problems independently, developing employees, and implementing processes that improve productivity and efficiency.

Our goal is to find someone who can take complete ownership of daily warehouse execution, build a high‑performing team, and help us scale our operations without sacrificing quality or efficiency.

Key ResponsibilitiesWarehouse Operations & Fulfillment

• Oversee daily picking, packing, shipping, receiving, and returns operations.
• Ensure customer orders are processed accurately, efficiently, and within established shipping deadlines.
• Manage daily workloads, prioritize tasks, and allocate labor to meet operational demands.
• Monitor warehouse productivity and implement improvements to maximize efficiency.
• Maintain organized, clean, and safe warehouse facilities.
• Identify and resolve operational bottlenecks, fulfillment errors, and workflow disruptions.
• Coordinate inbound deliveries, product receiving, inventory movement, and warehouse organization.
• Work directly alongside warehouse associates when necessary to support operations and meet shipping deadlines.

Team Leadership & Employee Development

• Directly supervise warehouse shift leads and associates.
• Manage employee scheduling, attendance, staffing requirements, and daily labor assignments.
• Assist with recruiting, interviewing, hiring, onboarding, and training new warehouse employees.
• Establish clear performance expectations and hold employees accountable for productivity, accuracy, and workplace standards.
• Coach and develop existing team members to improve performance and create future leadership opportunities.
• Address employee performance issues professionally and consistently.
• Foster a positive, productive, and team‑oriented work environment.

Process Improvement & Operational Excellence

• Develop, implement, and enforce standard operating procedures (SOPs).
• Continuously evaluate warehouse workflows to identify opportunities for improved efficiency and cost savings.
• Establish and maintain consistent quality‑control standards for order fulfillment.
• Monitor operational performance, including order accuracy, fulfillment speed, labor efficiency, and employee productivity.
• Create clear processes for receiving, inventory movement, returns, and warehouse organization.
• Identify recurring operational problems and implement long‑term solutions.
• Ensure proper use and maintenance of warehouse equipment and supplies.

Inventory & Cross-Department Coordination

• Maintain accurate inventory records and ensure proper inventory handling procedures.
• Oversee cycle counts, inventory organization, and investigation of discrepancies.
• Coordinate with inventory planning, purchasing, customer service, and other departments to ensure smooth warehouse operations.
• Communicate inventory shortages, fulfillment challenges, and operational concerns proactively.
• Support high‑volume product launches, promotional periods, and seasonal demand increases.
• Maintain accurate operational reporting and provide regular updates to senior management.

Safety & Warehouse Standards

• Maintain a safe, clean, and organized working environment.
• Ensure employees follow established warehouse safety procedures and company policies.
• Conduct routine warehouse inspections and address safety or organizational concerns.
• Establish accountability for cleanliness, equipment care, and proper product handling.
• Lead by example and maintain a professional, efficient workplace.
  

Qualifications

Required

• 3+ years of warehouse, distribution, fulfillment, or logistics experience.
• 2+ years of experience in a warehouse supervisory or management position.
• Proven ability to independently manage daily warehouse operations and lead a team.
• Strong understanding of picking, packing, shipping, receiving, and inventory processes.
• Experience managing employee schedules, training, performance, and productivity.
• Excellent organizational, problem‑solving, and time‑management skills.
• Ability to make sound operational decisions independently and adapt to changing priorities.
• Comfortable working in a fast‑paced fulfillment environment.
• Strong communication skills and a hands‑on leadership style.
• Proficiency with warehouse management systems, inventory software, and basic reporting tools.
• Ability to work full‑time, on‑site in Costa Mesa, CA.

Preferred

• Experience in direct‑to‑consumer (DTC) e‑commerce fulfillment.
• Experience managing operations with high daily order volumes.
• Familiarity with Shopify, shipping platforms, and warehouse management systems.
• Experience developing SOPs and implementing process improvements.
• Knowledge of inventory cycle counting and inventory accuracy procedures.
• Experience hiring, training, and developing warehouse employees.
• Experience managing labor efficiency and operational KPIs.
  

What Success Looks Like

We're looking for a manager who takes ownership of the operation rather than waiting for direction.

Success in this position means:

• Operational Independence: Daily warehouse operations run smoothly without requiring constant oversight from senior management.
• Order Accuracy & Efficiency: Orders consistently ship accurately and on time while maintaining strong productivity.
• Team Performance: Employees understand expectations, receive effective coaching, and are held accountable for their work.
• Process Improvement: Warehouse workflows continuously improve through better organization, training, and operational systems.
• Problem‑Solving: Operational issues are identified and resolved proactively, with minimal unnecessary escalation.
• Warehouse Standards: The facility remains clean, organized, safe, and prepared to support continued company growth.
  

Who We're Looking For

We're looking for a leader who is just as comfortable managing people and improving processes as they are stepping onto the warehouse floor to get the job done.

The right candidate will be proactive, dependable, organized, and capable of managing an entire warehouse operation with minimal supervision.

You should be someone who identifies problems before they become larger issues, develops solutions rather than excuses, and takes pride in building an efficient, high‑performing team.

Above all, we want someone who demonstrates ownership, accountability, strong leadership, and operational excellence.

Compensation & Benefits

Salary: $72,000–$90,000 annually, depending on experience and qualifications.

Employment Type: Full-Time, On-Site

Location: Costa Mesa, CA

Additional benefits and compensation details will be discussed during the hiring process.