Warehouse Operations Leader: Safety & KPI Excellence

Westlake Management Services; Tacoma (WA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Benefits Day 1

Medical, Dental, Vision

401k with match

Paid vacation

Tuition assistance

Fitness reimbursement

Career advancement opportunities

Job summary

Westlake Pipe & Fittings seeks an experienced Warehouse Manager to oversee all functions of the warehouse including receiving, storage, order picking, shipping and transportation. The role focuses on delivering timely, accurate, and cost-efficient service to customers while maintaining high safety and efficiency standards.

The ideal candidate has 5–7+ years of management experience in warehousing and inventory control, with strong communication skills and proficiency in ERP systems (JDE/SAP/AX).

Qualifications

• Bachelor's degree in Business, Material Management, or related field.
• 5 - 7+ years of management experience in warehousing, inventory control, or materials management.
• Strong understanding of inventory control and safety practices.
• Excellent verbal and written communication skills, with a strong attention to detail.
• Problem analysis and problem resolution ability.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• JDE/SAP/AX experience preferred.
• Familiarity with MS Excel and MS Office suite.

Responsibilities

• Develop, coach, and train personnel on safety, compliance, product knowledge, company procedures, and best-practices as it relates to the warehouse environment.
• Ensures adherence with cycle count program based on ABC principles.
• Leads internal efforts in developing implementation of best practices throughout the shipping operation.
• Drives continuous improvement efforts with a continued focus on achieving operational excellence.
• Defines KPI's while holding the site accountable on meeting and/or exceeding those targets.
• Manage day-to-day shipping operations, measures performance for on time, in-full delivery performance, shipping costs for all forms of transit, warehouse inventory management, warehousing productivity and quality, and workforce planning requirements.
• Investigates cause analysis issues for problem reconciliation and leads corrective action for complaints related to transportation, logistics handling and warehousing of finished products.
• Directs staff to support strategic customer care service objectives, enhance staff, team skills and competencies, and establish team performance objectives.
• Confers with department heads to ensure coordination of warehouse activities with activities of other functions such as production, sales, quality control and purchasing.
• Maintains records for warehouse operations.
• Works with managers and personnel of other departments to ensure customer satisfaction.
• Arrange warehouse materials to maximize utilization of space and to expedite pulling of job orders.
• Responsible for managing the flow of all materials into and out of the warehouse to include: production, customer shipments, supplier shipments, interplant shipments, etc.
• Responsible for working with managers, other supervisors, and employees from other departments to promote a team environment to achieve goals across all shifts.
• Provide technical leadership to personnel, to include: equipment, cycle count accuracy, inventory location control, order picking accuracy, metrics definition/reporting, root cause troubleshooting.
• Facilitate safety training and complete all incident investigations and reporting.
• Coordinate departmental productivity and inventory management goals.
• Evaluate and manage warehouse resources and activities in relation to company objectives and set targets.

Skills

Verbal & written communication

Team leadership

Problem solving

Attention to detail

Safety practices

Analytical thinking

Education

Bachelor's Degree in Business, Material Management, or related field

Tools

JDE

SAP

AX

Excel

Job description

Westlake Pipe & Fittings seeks an experienced Warehouse Manager to oversee all functions of the warehouse including receiving, storage, order picking, shipping and transportation. The role focuses on delivering timely, accurate, and cost-efficient service to customers while maintaining high safety and efficiency standards.

The ideal candidate has 5–7+ years of management experience in warehousing and inventory control, with strong communication skills and proficiency in ERP systems (JDE/SAP/AX).