Warehouse Operations Leader

raymourotp; Lowell (MA); On-site; USD 52,000 - 78,000; Full time

Job summary

Raymour & Flanigan is seeking a Warehouse Operations Supervisor to oversee receiving, shipping, and preparation, ensuring inventory accuracy and exceptional customer service. You will train associates on equipment and our warehouse management system, uphold safety standards, and drive continuous improvement.

Ideal candidates hold a high school diploma with two years of college coursework, a bachelor's degree is preferred, and prior operational management experience is advantageous.

Qualifications

• High School Diploma and minimum of two years of college coursework required.
• Bachelor's degree preferred.
• Analytical, critical thinking skills and attention to detail are required.
• Proficient computer skills with the ability to learn new programs.
• Two years operational management experience preferred.

Responsibilities

• Teach, follow and audit Raymour & Flanigan's safety policies and procedures.
• Train associates on all material handling equipment including an order picker, electric pallet jack and stand-up forklift.
• Train associates in the use of our warehouse management systems.
• Oversee the furniture receiving, shipping and preparation process striving to have perfect product in perfect sequence.
• Maintain inventory accuracy.
• Ensure unparalleled customer service.
• Motivate associates toward our goal of total customer satisfaction while consistently demonstrating positive behaviors.
• Must have strong attention to detail, professional communication and customer service skills.
• Perform additional functions that may be assigned at the discretion of management.

Skills

Analytical thinking

Attention to detail

Customer service skills

Proficient computer skills

Education

High School Diploma

Bachelor's degree preferred

Job description

Raymour & Flanigan is seeking a Warehouse Operations Supervisor to oversee receiving, shipping, and preparation, ensuring inventory accuracy and exceptional customer service. You will train associates on equipment and our warehouse management system, uphold safety standards, and drive continuous improvement.

Ideal candidates hold a high school diploma with two years of college coursework, a bachelor's degree is preferred, and prior operational management experience is advantageous.