Warehouse Operations Lead — Training, Safety & Growth

UPS; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

UPS is seeking a qualified supervisor to oversee safety, production and attendance, and to lead workgroups in a fast-paced warehouse environment in the United States. The role focuses on setting high standards for productivity, accuracy, customer service, organization and safety, while developing the team through coaching and formal development plans.

The position emphasizes cross-functional collaboration, proactive communication, and continuous improvement at all levels of the department.

Qualifications

• Bachelor's Degree or International equivalent - Preferred.
• Ability to lift 70 lbs./32 kgs.
• Availability to work flexible shift hours, up to 5 days per week
• Strong oral and written communication skills
• Working knowledge of Microsoft Office
• Ability to work in a fast-paced warehouse environment
• Management experience - Preferred

Responsibilities

• Develops and maintains good working relationships with employees, management, and customers.
• Facilitates training with new and current employees.
• Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements.
• Manages department resources to ensure maximum output, accuracy, and efficiency at all times.
• Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.
• Implements employee personal development plans as required to ensure the continuing professional growth of department personnel.
• Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.
• Ensures all employees adhere to safety policies and procedures at all times.

Skills

Communication skills

Management experience

Training

Fast-paced warehouse experience

Flexibility

Education

Bachelor's degree or international equivalent

Tools

Microsoft Office

Job description

UPS is seeking a qualified supervisor to oversee safety, production and attendance, and to lead workgroups in a fast-paced warehouse environment in the United States. The role focuses on setting high standards for productivity, accuracy, customer service, organization and safety, while developing the team through coaching and formal development plans.

The position emphasizes cross-functional collaboration, proactive communication, and continuous improvement at all levels of the department.