Warehouse Operations Lead — Shift Supervisor

MSI; Phoenix (AZ); On-site; USD 50,400 - 66,700; Full time

Benefits offered by this job

Bonuses

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k) with company match

Tuition Reimbursement

Charitable donations matching

Free tutoring program

Job summary

MSI in Phoenix is seeking an Operations Supervisor to oversee the warehouse floor, assign shifts, and manage time and labor across 10–20 staff while ensuring safety, quality, and on-time shipping. You will coordinate with shift supervisors and drive continuous improvement.

The role requires hands-on leadership, experience training teams of 25–50 and proficiency with tablets and Excel. This is a full-time daytime role with overtime potential and a strong benefits package.

Qualifications

• 1–2 years of supervisory experience.
• Forklift experience is a plus.
• Ability to use tablets (iPad).
• Basic to intermediate Microsoft Excel knowledge.
• Strong leadership skills.
• Excellent written and oral English language communication.
• Provide high level of customer service.
• Good organizational skills.

Responsibilities

• Assign and supervise shift staffing for 10–20 employees.
• Maintain facility quality processes.
• Ensure on-time shipping and ensure receipts and shipments meet standards.
• Supervise realignment and continuous improvement activities.
• Manage operational activities to support DC layout and goals.
• Provide direct supervision to the shift supervisors.
• Provide leadership and training to 25–50 team members.
• Drive leadership development and professional growth.
• Oversee facility/equipment maintenance and supplies.
• Ensure a safe working environment and safety compliance.

Skills

Leadership

Customer service

English communication

Tablets (iPad)

Excel

Supervisory experience

Forklift experience

Organizational skills

Education

High School Diploma

Job description

MSI in Phoenix is seeking an Operations Supervisor to oversee the warehouse floor, assign shifts, and manage time and labor across 10–20 staff while ensuring safety, quality, and on-time shipping. You will coordinate with shift supervisors and drive continuous improvement.

The role requires hands-on leadership, experience training teams of 25–50 and proficiency with tablets and Excel. This is a full-time daytime role with overtime potential and a strong benefits package.