Warehouse Operations Lead: Returns & Efficiency

Cainiao Group; Kalamazoo (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

A global logistics company located in Kalamazoo, Michigan, is looking for a Warehouse Manager to oversee and improve warehouse operations. This role involves managing returns, analyzing data for performance enhancement, and ensuring effective communication in English, with German language skills preferred. Candidates should have a degree in logistics management and at least 2 years of relevant experience in warehouse management, especially in a cross-border context. The organization emphasizes achieving high levels of customer satisfaction while optimizing processes.

Qualifications

• At least 2 years of experience in warehouse management, with overseas experience preferred.
• Must be fluent in English for effective communication with overseas teams.
• Familiarity with WMS and strong data analysis skills are required.

Responsibilities

• Manage returns for the warehouse, implementing standard processes.
• Coordinate returns acceptance and improve processing efficiency.
• Analyze returns data and provide suggestions for improvement.

Skills

Warehouse management experience

Data analysis

Problem-solving

Fluent in English

German language skills

Education

Majors in logistics management

Tools

Warehouse management systems (WMS)

Job description

A global logistics company located in Kalamazoo, Michigan, is looking for a Warehouse Manager to oversee and improve warehouse operations. This role involves managing returns, analyzing data for performance enhancement, and ensuring effective communication in English, with German language skills preferred. Candidates should have a degree in logistics management and at least 2 years of relevant experience in warehouse management, especially in a cross-border context. The organization emphasizes achieving high levels of customer satisfaction while optimizing processes.