Warehouse Operations Lead - Data-Driven & Safety‑Focused

BWT Logistics; New Castle (DE); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive benefits package

Benefits after 90 days

Job summary

BWT Logistics is seeking an Operations Manager for Warehouse Operations to lead daily warehouse activities, including import/export and clerical functions, and to drive performance through data analysis and forecasting.

The role involves supervising inbound/outbound supervisors, optimizing layout and staffing, and partnering with senior leadership on service strategy. A bachelor’s degree and 5+ years in warehousing/logistics are preferred.

Qualifications

• Bachelor’s degree in Supply Chain, Business, or related field preferred.
• 5+ years of warehouse or logistics experience.
• 2+ years in a supervisory or management role.
• Strong knowledge of warehouse operations, safety, and compliance.

Responsibilities

• Lead daily warehouse operations to ensure safe, efficient, and accurate execution.
• Supervise, coach, and develop Inbound and Outbound Supervisors.
• Ensure timely and accurate inbound, outbound, and exception processing.
• Review and validate shipment reports, forecasts, and operational data.
• Develop and utilize labor and volume forecasts to support staffing, scheduling, and workload planning.
• Analyze historical data and customer projections to anticipate capacity needs.
• Monitor KPIs, productivity trends, and forecast accuracy to drive operational decisions.
• Enforce SOPs, OSHA regulations, and safety standards.
• Conduct regular safety and quality audits.
• Champion a safety‑first culture through training and accountability.
• Optimize warehouse layout, space utilization, and labor efficiency.
• Resolve operational issues and customer concerns.
• Lead process improvement initiatives to support cost control and service levels.
• Recruit, train, coach, and discipline team members as needed.
• Promote cross‑training and workforce flexibility.
• Partner with senior leadership on operational planning and service strategy.

Skills

Operational leadership

Data-driven decisions

Forecasting

Staffing planning

Communication

Education

Bachelor’s degree in Supply Chain or related field

Tools

WMS

ERP systems

Reporting tools

Job description

BWT Logistics is seeking an Operations Manager for Warehouse Operations to lead daily warehouse activities, including import/export and clerical functions, and to drive performance through data analysis and forecasting.

The role involves supervising inbound/outbound supervisors, optimizing layout and staffing, and partnering with senior leadership on service strategy. A bachelor’s degree and 5+ years in warehousing/logistics are preferred.