Warehouse Operations Lead — Flexible Schedule & Training

Amazon Inc.; Pittsburgh (Allegheny County); Sur place; USD 23 000 - 30 000; Plein temps

Résumé du poste

Amazon is seeking a Lead Associate to join the operations team near the Pittsburgh metro area. You’ll support, train, and model best practices for a fast-paced retail warehouse environment that handles produce, meat, seafood, and alcohol, with a focus on timely customer delivery and safety.

The role requires open availability seven days a week, lifting up to 49 pounds, and standing for long shifts. You’ll work at multiple sites within 10 miles as needed and participate in onboarding and

Qualifications

• 1+ years of Microsoft Office products and applications experience
• Strong verbal communication and customer service skills
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required
• 2+ years of production, warehouse or other leadership, or 1+ years of Amazon experience

Responsabilités

• Support, motivate, and model desired behavior for the rest of the team
• Manage operational processes, safety, quality, performance, and customer delivery promises following the Regional Area Manager guidance, and act as their main support at your assigned site
• Maintain a clean, sanitary, safe, and organized workspace
• Provide ongoing training in areas including system and equipment knowledge, quality training, general operations, and assist Regional Area Manager in identifying training needs
• Provide feedback on processes and standards, serving as the escalation point to assist associates and peers in solving issues where appropriate, training, deploying labor, and ensuring the team takes required breaks and lunches
• Maintain a key to the site, and open and close following the proper procedures
• Handle a wide assortment of products including produce, meat, seafood, and alcoholic beverages
• Receive truck deliveries
• Collaborate with both associates and delivery partners to ensure smooth operations and excellent customer service
• Participate in associate onboarding as required
• Ensure consistent execution of product workflow processes, guiding associates as needed including receiving, stocking, replenishing product, and preparing for delivery
• Perform front-line duties whenever necessary
• Contribute to continuous improvement of customer experience and operations by participating in the development of best practices and continuous product knowledge
• Utilize inventory management systems to scan, process, and count product
• Perform additional duties as assigned

Connaissances

Microsoft Office

Customer service

Verbal communication

Flexible schedule

Formation

High school or equivalent

Description du poste

Amazon is seeking a Lead Associate to join the operations team near the Pittsburgh metro area. You’ll support, train, and model best practices for a fast-paced retail warehouse environment that handles produce, meat, seafood, and alcohol, with a focus on timely customer delivery and safety.

The role requires open availability seven days a week, lifting up to 49 pounds, and standing for long shifts. You’ll work at multiple sites within 10 miles as needed and participate in onboarding and