Warehouse Operations Lead — Dispatch, QA & Training

SwiftX Inc.; Fresno (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

7 PTO days

5 Paid Sick Leave Days

6 Paid Holidays

401K 100% Matching up to 2%

50% Medical insurance, 100% Dental and

Vision Insurance

Job summary

SwiftX Inc. in Fresno, CA is seeking a Warehouse Supervisor to oversee daily operations, dispatch parcels to DSPs, and assign tasks while ensuring compliance with company standards.

You will recruit DSPs, design training to raise service levels, monitor performance, and lead daily control meetings. Fluency in Mandarin and a Bachelor’s degree are required, with 0–1 year in last-mile or 3PL warehousing experience.

Qualifications

• Bachelor’s degree or equivalent; bilingual Mandarin required.
• 0–1 year in last-mile or 3PL warehousing and logistics experience.
• Strong leadership, analytical and decision‑making skills.
• Ability to perform under pressure in fast‑paced environments.

Responsibilities

• Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
• Develop and enforce quality assurance protocols.
• Monitor performance and drive continuous improvement.
• Conduct daily control meetings and performance reviews.
• Recruit qualified DSPs and provide onboarding.
• Design training to improve service quality.
• Support fleet operations, task distribution.
• Coordinate with internal teams and external partners.
• Handle daily operations and emergency responses.

Skills

Leadership

Analytical skills

Decision-making

Under pressure

Education

Bachelor's degree or equivalent

Job description

SwiftX Inc. in Fresno, CA is seeking a Warehouse Supervisor to oversee daily operations, dispatch parcels to DSPs, and assign tasks while ensuring compliance with company standards.

You will recruit DSPs, design training to raise service levels, monitor performance, and lead daily control meetings. Fluency in Mandarin and a Bachelor’s degree are required, with 0–1 year in last-mile or 3PL warehousing experience.