Warehouse Operations Lead

Vital Holdings LLC; Hudson (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

Vital Holdings LLC is seeking a Warehouse Operations Supervisor to manage warehouse staff, ensure safety and quality standards, and drive continuous improvements. The role reports to the Director of Operations and requires strong leadership across shifts.

Responsibilities include enforcing standards, coordinating equipment maintenance, and maintaining inventory accuracy while delivering excellent customer service. This position supports a 24-hour operation and requires physical work as needed.

Qualifications

• Valid Driver's License with clean MVR and background check.
• Prefer F endorsement and DOT physical.
• High school diploma minimum.
• 1-2 years of college preferred.
• Supervisory experience (1-2 years) with demonstrated ability to get work out of others.
• Proven performance track record (attendance, productivity, accuracy).
• Training in Total Quality management concepts and tools preferred.
• Problem solving skills to solve people and process problems.
• Detail oriented work style to identify discrepancies.
• Organizational skills to meet critical deadlines and schedule resources and handle massive amounts of paperwork flow.
• Willingness and flexibility to take responsibility for daily operational needs (able to cover any shift, run emergencies).
• Willing and able to do physical work, when necessary (Lift 50-75 lbs.), lift and work on platform using proper safety tools up to 20 ft. above floor).
• Flexibility to handle variety of situations daily.

Responsibilities

• Communicate and verify that all warehouse employees are kept informed by meetings and written communications.
• Use weekly compliance list and daily work assignment list to ensure duties, activities and projects are completed on time.
• Enforce uniform compliance on all shifts.
• Plan and direct employees for disaster planning and drills.
• Participate in quality programs, including development, training and quality improvement teams.
• Monitor, track and set goals for productivity and accuracy.
• Maintain warehouse appearance and cleanliness; manage maintenance of equipment.
• Own inventory control including bay consolidation and audits.
• Provide courteous and attentive customer service and handle special requests.

Skills

Supervisory experience

Problem solving

Detail orientation

Organizational skills

Attendance/productivity

Flexibility

Quality management

Safety awareness

Communication

Shift coverage

Physical stamina

DL with clean MVR

Education

High school diploma

1-2 years college

Job description

Vital Holdings LLC is seeking a Warehouse Operations Supervisor to manage warehouse staff, ensure safety and quality standards, and drive continuous improvements. The role reports to the Director of Operations and requires strong leadership across shifts.

Responsibilities include enforcing standards, coordinating equipment maintenance, and maintaining inventory accuracy while delivering excellent customer service. This position supports a 24-hour operation and requires physical work as needed.