Warehouse Operations Coordinator: Data & Returns

Smart Warehousing; Jacksonville (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Smart Warehousing in Jacksonville, FL is seeking a Warehouse Office Coordinator to support daily warehouse operations, handle clerical tasks, data entry, scheduling, and issue resolution while collaborating with internal teams.

The role emphasizes maintaining workflow, updating stakeholders, processing return paperwork, and ensuring accurate data in company systems; a strong Office suite skill set and good communication are essential.

Qualifications

• High school diploma or GED equivalent.
• 2+ years in customer service, coordinator, or related role.
• Proficiency with Microsoft Office and general technology.
• Strong problem solving and interpersonal skills.
• Associate degree or some college preferred.
• Experience in 3PL or logistics preferred.

Responsibilities

• Monitors flow of materials to ensure on-time deliveries.
• Updates internal and external workstreams on progress and issues.
• Provides operations support for the warehouse.
• Keeps Customer Success teams updated on daily operations.
• Data entry into proprietary systems and maintain records.
• Coordinate tracking, shipping, receiving, and returns.
• Assist with investigation of product damage or shortages.
• Process return paperwork and data.
• Resolve discrepancies between documentation and product.
• Manage office paperwork flow and communications with vendors and drivers.
• Perform additional duties as assigned by the Manager.

Skills

Microsoft Office

Data entry

Customer service

Interpersonal skills

Problem solving

Education

High school diploma or GED

Associate degree or some college preferred

Job description

Smart Warehousing in Jacksonville, FL is seeking a Warehouse Office Coordinator to support daily warehouse operations, handle clerical tasks, data entry, scheduling, and issue resolution while collaborating with internal teams.

The role emphasizes maintaining workflow, updating stakeholders, processing return paperwork, and ensuring accurate data in company systems; a strong Office suite skill set and good communication are essential.