The Warehouse Operations Coordinator is responsible for overseeing the efficient receiving, storage, organization, staging, and distribution of furniture, materials, and other products within the warehouse. This role helps ensure products are accurately received, properly labeled, safely stored, and completely prepared for scheduled deliveries and installations.
The Warehouse Operations Coordinator works closely with Project Management, Installers and Field Ops to maintain accurate product information, minimize inventory discrepancies and product damage, and ensure materials are staged and ready according to project schedules. This position is responsible for handling products with care, maintaining organized work and storage areas, and following established warehouse and safety procedures.
The primary focus of this role is to maintain a safe, clean, and organized warehouse while supporting accurate and timely project preparation and a smooth handoff of products from the warehouse to field teams and client sites. Through reliability, attention to detail, teamwork, and proactive problem-solving, the Warehouse Operations Coordinator contributes to on-time deliveries, successful installation starts, and a positive client experience.
Essential Duties and Responsibilities
- Receive, inspect, and verify incoming shipments against packing slips and purchase orders
- Accurately label, stage, and store products in designated warehouse locations
- Provide timely and accurate documentation to various teams when product arrives at the warehouse
- Prepare, pull, and stage materials for scheduled deliveries and installations
- Load and unload trucks safely and efficiently
- Conduct quality checks to ensure product condition and completeness, adhering to company and manufacturer standards
- Maintain accurate inventory records and report discrepancies
- Operate warehouse equipment such as forklifts and pallet jacks (certification required)
- Maintain warehouse equipment, tools, vehicles, and facilities in safe, clean, and serviceable condition.
- Partner with leadership to facilitate warehouse setup, relocation, and transition activities, including facility organization, product transfers, inventory reconciliation, and operational readiness.
- Serve as the primary escalation point for warehouse, inventory, receiving, and product-handling issues.
- Partner with Project Management and Installation teams to communicate product status, shortages, damages, and readiness concerns.
- Attend company meetings to participate in logistics planning.
- Support Field Operations Specialist with preparing labor estimates based on project scope, site conditions, and installation requirements, as required.
- Keep warehouse clean, organized, and compliant with safety standards
- Dispose of packaging materials and maintain recycling practices where applicable
- Support installation teams with job staging and coordination as needed
- Serve as a liaison between warehouse and various teams within the company
- May be asked to drive a box truck or cargo van for deliveries
- Support installers in the field with product installation, as required.
- Schedule deliveries to warehouse with carriers
- Other duties as required
Education | Qualifications | Success Factors
Education and Certifications
- Associate's Degree is preferred
Qualifications & Experience
- 1-year experience in administration is required
- Previous warehouse experience preferred (commercial furniture or related industry a plus)
- Forklift certification required
- Working knowledge of warehouse safety practices, OSHA requirements and safe material-handling procedures
- Valid driver's license and clean driving record; ability to operate box trucks preferred
- Strong organizational and time-management skills with the ability to prioritize multiple competing demands.
- Dependable, punctual, and team-oriented
- Proficiency with Microsoft Office, spreadsheets, databases, and inventory or warehouse management systems
- Strong verbal and written
- Ability to work hands-on in a warehouse and field environment and perform physical tasks as required.
- Bilingual English/Spanish strongly preferred.
Success Factors
- Receiving & Inventory Accuracy
- Safety & Policy Compliance
- Product Care & Damage Prevention
- Reliability & Accountability
- On-Time Delivery & Installation Readiness
- Cross-Functional Communication & Teamwork
- Warehouse Organization & Cleanliness
- Efficiency & Problem Solving
Working Conditions & Physical Demand
The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job.
- Work performed at job sites, warehouses, and during deliveries.
- May involve working indoors, outdoors, and in active construction or occupied office environments.
- Schedule may include early mornings, evenings, or occasional weekends based on operational needs.
- Use hands, wrists, and fingers to manipulate, control, or feel objects, tools, or equipment
- Able to distinguish the details of objects regardless of distance
- Bend, stretch, twist, or reach out
- Use fingers to grasp, move, or assemble very small objects
- Determine the distance between objects
- Continuously remain in a sedentary position
- Move about inside the office to access file cabinets, office machinery, etc.
- Operate a computer and other office equipment
- Communicate and exchange accurate information clearly with others.
- Continuously able to interpret visual content displayed on a digital screen
- Ability to safely lift, carry, and maneuver materials weighing up to 50-75 lbs and perform physical work for extended periods.
- Physically move large boxes on a regular basis