Warehouse Operations Associate (Future Opportunities - Government Solutions)

Cart.com; Columbia (MD); On-site; USD 32,000 - 42,000; Full time

Job summary

Cart.com in Columbia, MD is seeking a Warehouse Operations Associate to support day-to-day warehouse, stockroom and mailroom tasks on site. You will receive, verify, store, and route materials, assist with outbound shipments, and operate basic equipment while maintaining accurate records.

The role requires a high school diploma, reliability, and the ability to work independently or with a team. Training is provided and safety is prioritized.

Qualifications

• High school diploma or equivalent.
• Ability to read, understand and follow instructions.
• Basic computer literacy and documentation ability.
• Strong attention to detail and accuracy.
• Reliable attendance and punctuality.
• Ability to work independently and as part of a team.
• Able to lift up to 25-30 lbs and perform physical tasks.
• Willing to work overtime during peak seasons.

Responsibilities

• Attend team or operational meetings and follow daily work assignments.
• Receive, verify, and process incoming materials or mail against documentation.
• Stow, store, stack, palletize, or route materials and mail to designated locations.
• Prepare materials, packages, or mail for outbound shipment or distribution.
• Operate equipment such as hand trucks, pallet jacks, powered equipment, or mailroom machinery, as assigned.
• Maintain accurate records related to inventory, mail volumes, or postage usage.
• Identify and report discrepancies, damage, or deterioration.
• Follow all safety, security, USPS (as applicable), and internal operational procedures.
• For designated lead assignments, coordinate tasks and monitor completion to support workflow efficiency.

Skills

Attention to detail

Safety conscious

Team player

Follow instructions

Dependable

Physical stamina

Education

High school diploma or equivalent

Tools

Pallet jacks

Job description

The Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with one of the following roles to support Government Solutions: Stock Clerk Lead, Warehouse Specialist, or Mailroom Equipment Operator. This review is for future hiring for these onsite roles. Please be aware that this role description is a generalized description and may not have the exact details of the role you could be identified for. Please ensure that you answer our application questions because we will use your answers to help identify you for the right aligned fulfillment warehouse opportunity. If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.

Who We Are

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are.

Cart.com Fast Facts

• 6,000+ customers worldwide
• 1,600+ employees globally
• 18 warehouses nationwide, totaling over 10 million square feet of space
• Headquartered in Houston, TX with international offices in Mexico and Poland

Our values

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

Veteran Talent Welcome

At Cart.com, we recognize the tremendous value that military service members, veterans, and military spouses bring to our organization—especially within our Government Solutions team. We actively seek candidates with military experience who have demonstrated leadership, accountability, and mission-focused execution in dynamic environments. Military experience that translates well to these roles includes: Program or mission coordination (e.g., Operations NCO, Platoon Leader, Staff Officer) Logistics, supply chain, or transportation operations Intelligence analysis, reporting, or data interpretation Administrative, planning, or operational support functions Experience working within structured, compliance-driven environments. We value the ability to operate with discipline, adaptability, and a strong sense of ownership—qualities that are critical to success in supporting government programs. Cart.com is committed to helping veterans successfully transition into civilian careers by recognizing transferable skills and providing opportunities for growth and advancement.

This position is open to applicants or individuals who are located in or around Columbia + Laurel, MD. This is an onsite role.

The Role

The Warehouse Operations Associate is responsible for performing a variety of warehouse, stockroom, and mailroom functions to support day‑to‑day operations. This role ensures materials, inventory, and mail are received, processed, stored, and distributed accurately, safely, and in compliance with established procedures. Assignments may vary based on business need and may include lead or equipment‑focused responsibilities.

What You’ll Do

• Attend team or operational meetings and follow daily work assignments
• Receive, verify, and process incoming materials or mail against documentation
• Stow, store, stack, palletize, or route materials and mail to designated locations
• Prepare materials, packages, or mail for outbound shipment or distribution
• Operate equipment such as hand trucks, pallet jacks, powered equipment, or mailroom machinery, as assigned
• Maintain accurate records related to inventory, mail volumes, or postage usage
• Identify and report discrepancies, damage, or deterioration
• Follow all safety, security, USPS (as applicable), and internal operational procedures
• For designated lead assignments, coordinate tasks and monitor completion to support workflow efficiency

Who You Are

• Dependable, detail‑oriented, and safety‑focused
• Able to follow written and verbal instructions and established procedures
• Comfortable with hands‑on, repetitive operational work
• Able to work independently or collaboratively in a team environment
• Physically capable of performing duties in a warehouse, stockroom, or mailroom setting
• Willing to learn equipment operation, systems, and role‑specific processes
• Reliable in attendance, punctuality, and meeting productivity expectations

Role Assignment Examples

Warehouse Specialist Responsibilities

• Attend meetings
• Verify materials against receiving documents and report discrepancies
• Route materials to storage locations
• Stow/stack/palletize per guidelines
• Conduct inventory and report deterioration or damage
• Prepare materials for shipment
• Operate hand or power trucks

Stock Clerk Lead Responsibilities

• Attend meetings
• Receive assignments from management
• Delegate tasks and monitor progress
• Receive, stow, and issue materials
• Verify incoming shipments
• Ensure stock conforms to specifications and is properly stored

Mailroom Equipment Operator Responsibilities

• Operate mailroom equipment (postage meters, folder/inserters, addressing machines, envelope sealers, sorters)
• Prepare outgoing mail and packages
• Sort and distribute incoming mail
• Maintain records of postage and volumes
• Ensure equipment maintenance
• Follow USPS and internal procedures

Minimum Qualifications

• High school diploma or equivalent required
• Ability to read, understand, and follow written and verbal instructions
• Basic computer literacy and ability to complete required documentation or records
• Strong attention to detail and commitment to accuracy
• Ability to work independently and as part of a team
• Reliable attendance, punctuality, and adherence to scheduled work hours
• Ability to follow safety procedures, operational guidelines, and workplace policies

Preferred Qualifications

• Prior experience in a warehouse, stockroom, mailroom, inventory, or materials‑handling environment
• Experience operating equipment such as pallet jacks, hand trucks, power equipment, or automated processing machines (as applicable)
• Familiarity with inventory control systems, shipping/receiving documentation, or mail‑processing procedures
• Experience working in a regulated, federal, or procedural‑driven environment
• Ensure compliance with USPS and internal mail‑handling procedures

Physical Work Environment

Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.). Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items). Able to maintain attention and concentration for extended periods of time. Able to work overtime including extended schedules during peak seasons.

Eligibility Requirement

This position is open only to U.S. citizens due to applicable federal requirements. By applying, you confirm that you are a U.S. citizen and can provide acceptable documentation verifying your status if selected. If you are not a U.S. citizen, please do not apply for this role.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Cart.com is the leading provider of unified commerce and logistics solutions that enable B2C and B2B companies to sell and fulfill anywhere their customers are. Our interconnected suite of software and services powers cross‑channel commerce operations from listing to sale to fulfillment for some of the world’s most beloved brands and most demanding organizations. By unifying the digital and physical aspects of commerce across channels, Cart.com is transforming how merchants sell and how people buy.