Operations Supervisor

Cart.com; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Cart.com in Dallas, TX is seeking an Operations Supervisor for our Fulfillment Center to lead a team of associates, manage timekeeping and timecards, and monitor performance metrics for the broader operations team.

You will drive shift flow, optimize processes at lowest cost, maintain safety, and partner with other supervisors to hit targets. 1st shift, Mon–Fri; onsite work with commuting distance to Dallas.

Qualifications

• 3+ yrs warehouse operations experience (Inventory/Quality).
• 1+ years of supervisory or lead experience.
• Systems experience with WMS, OMS, Excel and Office applications.

Responsibilities

• Manage a team of associates and oversee time tracking/timecards.
• Analyze metrics and share updates with the operations team.
• Provide direction for shift operational flow and optimize resources for cost and service levels.
• Drive efficiency by improving current processes and practices.
• Maintain a safe work environment.
• Hire and train distribution center staff and uphold policies/procedures.
• Collaborate cross-functionally with other supervisors to hit broader goals.

Skills

Leadership

Communication

Problem solving

Education

High School diploma or GED

Tools

WMS

OMS

Excel

Job description

Job Description:

Who We Are: We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are. We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts:

6,000+ customers worldwide

1,600+ employees globally

14 warehouses nationwide, totaling over 8 million square feet of space

Our software lists $10+ trillion in product value across channels

Our digital and physical operations support $8+ billion in Gross Merchandise Value

Our values:

Cart.com is building a company that is committed to living out these 6 core values:

Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.

Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.

Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.

Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.

Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.

Remember to be human: We work hard, but we leave room for the people, places and things that we love.

This role is open to applicants/candidates that reside within a commutable distance to the Dallas,Tx area.

This is a 1st shift Monday-Friday schedule.

The Role:

The Operations Supervisor will be a key leader at our Fulfillment Center.

What You'll Do:

Manage a team of associates

Manage time tracking, time off, and approve timecards for your team

Be comfortable running metrics and reports to establish team performance and share updates with the broader operations team

Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost and best possible service levels

Drive efficiency in operations by continuously improving current processes and practices.

Maintain a safe work environment.

Hire and train distribution center team members on best practices and maintain policy and procedures as outlined

Work cross functional with other supervisors to achieve broader goals outside your main department.

Who You are:

A leader with the ability to influence

A high level communicator both orally and written

Able to multi-task and adapt to a changing environment

A Problem Solver

Team oriented with strong interpersonal skills

What You've Done:

3+ yrs warehouse operations experience within 1 of the following....Inventory, Quality

1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels.

Systems experience with WMS, OMS, Excel, and other Office applications.

High School diploma or GED.

Top candidates will also have:

You have successfully utilized data to support decisions and drive success in your responsible areas

Prior 3PL operations experience.

Inventory and/or Quality experience

Physical Work Environment:

1st shift: Monday- Friday

Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).

Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)

Able to maintain attention and concentration for extended periods of time

Able to work overtime including extended schedules during peak seasons.

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Cart.com is the leading provider of unified commerce and logistics solutions that enable B2C and B2B companies to sell and fulfill anywhere their customers are. Our interconnected suite of software and services powers cross-channel commerce operations from listing to sale to fulfillment for some of the world’s most beloved brands and most demanding organizations. By unifying the digital and physical aspects of commerce across channels, Cart.com is transforming how merchants sell and how people buy.