Warehouse Operations Associate

inotivco; Madison (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health and dental coverage

Short/long-term disability

Paid time off

Paid parental leave

401K

Job summary

Inotiv is seeking a Warehouse Operations Associate to perform core inbound and outbound warehouse activities, including unloading, receiving, put-away, order picking/packing, staging, loading, and documenting shipments using WMS. The role emphasizes safety, accuracy, and teamwork in a fast-paced environment.

Responsibilities include operating material handling equipment, supporting cycle counts, and ensuring proper handling of fragile items.

Qualifications

• 1-3 years of prior warehouse experience or equivalent

Responsibilities

• Unload, receive, and put away inbound shipments with accuracy
• Pick, pack, and prepare orders for shipment using WMS
• Load outbound shipments and document motions and discrepancies
• Operate material handling equipment safely and assist with cycle counts
• Maintain organized storage locations and report damaged products
• Follow SOPs and safety rules; collaborate with team and supervisor

Skills

Warehouse experience

Forklift certified

Communication skills

Education

High school diploma

Tools

WMS (JD Edwards)

ERP systems

Job description

The Warehouse Operations Associate performs core inbound and outbound activities to ensure accurate, timely distribution. Responsibilities include unloading, receiving, put away, order picking/packing, staging, loading, and documenting shipments in the Warehouse Management System (WMS). The role prioritizes safety, quality, and inventory accuracy while handling products according to standard procedures. The associate operates material handling equipment and supports cycle counts as needed.

Shift: Monday-Friday - Varying Hours
Warehouse Hours of Operation: 0400-1700

Key Accountabilities

• Check in and unload delivery trucks; receive inbound products and verify accuracy.
• Track and document inbound shipment arrivals and outbound shipment departure times.
• Tag, label, and properly identify stock.
• Put away inbound freight and maintain organized, orderly storage locations.
• Pick, fill, pack, and prepare assigned orders for shipment using WMS software (e.g., JD Edwards).
• Box and pack outgoing shipments in accordance with established procedures and standards.
• Load outbound shipments onto route trucks and third-party carriers per company standards.
• Carefully handle fragile and sensitive packages.
• Record, report, and manage damaged shipments.
• Dispose of damaged product in accordance with established procedures.
• Communicate inventory discrepancies and product/lot issues to the Supervisor or Transport Group.
• Operate material handling equipment and floor sweepers safely.
• Assist with monthly and annual inventory cycle counts.
• Follow all SOPs and safety rules, always making safety a priority.
• Perform other duties as assigned.

Minimum Requirements

• High school diploma or equivalent.
• 1-3 years of prior warehouse experience (or an equivalent combination of education and experience).
• Ability to lift up to 50 lbs.
• Strong verbal and written communication and interpersonal skills.
• Ability to prioritize, multitask, and work effectively in a fast-paced environment.
• Strong organizational and time-management skills.
• Demonstrated problem‑solving ability.
• Ability to work effectively as part of a team.

Preferences

• Forklift certification is preferred.
• Experience with Warehouse Management Systems (WMS) and inventory transactions in an Enterprise Resource Planning (ERP) system.

Working Conditions & Physical Requirements

• Ability to lift, carry, push, and pull up to 50 lbs. (occasionally more with team lifts or mechanical assistance).
• Prolonged standing and walking for the duration of the shift, often 8-12 hours.
• Frequent bending, stooping, kneeling, reaching, twisting, and climbing as part of daily tasks.
• Performance of repetitive motions such as picking, packing, scanning, labeling, and loading/unloading.
• Work performed in a warehouse environment with exposure to dust, noise, moving machinery, and powered industrial equipment.
• Operation of material handling equipment such as forklifts, pallet jacks, order pickers, and conveyors (certification required or obtained on the job).
• Work may occur in non‑climate‑controlled facilities, with exposure to hot, cold, or fluctuating temperatures.
• Adherence to safety protocols, SOPs, and PPE requirements at all times.

This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person's relevant experience and/or education level.

At Inotiv, our work helps advance the development of new medicines and therapies that can improve people's lives. As a leading global contract research organization (CRO), we partner with researchers to tackle complex scientific challenges, drive innovation, and help build a healthier, safer world. Bringing together scientists, researchers, technical experts, and business professionals, we provide the expertise and collaboration needed to move research forward. Our people make this work possible, and we value the knowledge, ideas, and contributions each person brings to the team. Whether you are starting your career or bringing years of experience, Inotiv offers opportunities to learn, grow, and play a meaningful role in advancing treatments for patients around the world.

Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!

Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.