Warehouse Materials Coordinator

Bosch USA; Summerville (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Premium health coverage

401(k) with generous matching

Paid time off

Parental leave

Life and disability protection

Job summary

Bosch USA is seeking a customer service professional in Summerville, SC to develop and maintain strong relationships with internal and external customers in a fast-paced warehouse setting.

You will support order creation, communication, and problem resolution, ensuring timely responses and accurate data while collaborating with team members to meet sales and service goals.

Qualifications

• High School Diploma or related discipline preferred.
• 3–5 years of experience in a warehouse environment.
• Strong verbal and written communication skills and professional etiquette.
• Excellent computer skills with MS Office and SAP ERP experience.

Responsibilities

• Professional etiquette in face-to-face, telephone, and email communications.
• Support launch of customer delivery creation at warehouse.
• Communicate with internal and external customers.
• Respond to customer inquiries via phone and email and update deviations.
• Daily customer order pick creation.
• Entry level material planning.
• Coordinate transportation scheduling for daily and expedited services.
• Office duties: filing, faxing, scanning.
• Maintain records retention procedures.
• Understand escalation processes and 5 Why's/8D formats.
• Back up teammates as needed.
• Other duties as assigned.

Skills

Customer service

Communication

Team player

Problem solving

Education

High School Diploma

Tools

MS Office

SAP ERP

Job description

Why Bosch?

Our strategic objective is to create connected solutions, improving the quality of life worldwide.

Company Description

Why Bosch?

Our strategic objective is to create connected solutions, improving the quality of life worldwide.

What’s important to us?

• Make Your Mark: Give your job a meaning, with solutions “Invented for Life”
• Shape Tomorrow’s World: The future offers many opportunities. Be the first to take advantage of them.
• Find Your Place: You know how you can work best. We offer the conditions you need.
• Balance Your Life: Make your job match your lifestyle. We provide you with individual support.
• Walk The Talk: Where you are – our team spirit is with you.
• Discover New Directions: You way might change – we will stay by your side.
• Be Yourself: Your diversity makes us special. Enrich us with your own unique personality.
• Pay It Forward: We love our business and our environment. Let’s save them both for future generations.

Welcome to a place where your ideas lead to something big.

Welcome to Bosch.

Job Description

Strong customer service oriented professional that is responsible for developing and maintaining excellent customer relationships with both internal and external customers. Possess flexibility within a team environment or individually with minimal supervision in a fast paced culture.

• Professional etiquette dealing both in face-to-face communication as well as via telephone and email
• Support launch of customer delivery creation at warehouse
• Communication with both internal and external customers
• Heavy telephone and email communication to respond to customer inquiries in a timely manner and update when deviations occur
• Daily customer order pick creation
• Entry level material planning
• Drive to seek resolution to variances by going to the source
• Transportation scheduling for both daily and expedite services utilizing customer websites and freight forwarding websites
• Office duties: filing, faxing, scanning
• Maintain and abide by records retention procedures per Central Directives
• Knowledge of what an escalation processes is and reasons
• Ability to problem solve utilizing the 5 Why's or 8D formats
• A team player that can effectively back up others as needed
• Other duties as assigned

Qualifications

• High School Diploma or related discipline preferred
• 3 - 5 years of experience in a warehouse environment required
• Excellent computer skills and working familiarity with multiple software packages, preferably MS Office and SAP ERP software packages
• Must have strong verbal and written communication skills, professional telephone etiquette, and the ability to handle stressful situations in an efficient, professional manner
• Must have a sense of team response to satisfy sales goals and assure 100% customer satisfaction

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equal Opportunity Employer, including disability / veterans.

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life.

• premium health coverage
• a 401(k) with generous matching
• resources for financial planning and goal setting
• ample paid time off
• parental leave
• comprehensive life and disability protection

We're investing in your success! Bosch Benefits | Bosch in the USA

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