Warehouse Manager: Food Manufacturing & Process Excellence

Dessert Holdings; Pembroke (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

DESSERT HOLDINGS in Pembroke, NC, is seeking a Warehouse Manager to oversee end-to-end material flow, from receiving to shipping. You will champion safety, regulatory compliance, inventory accuracy, and team development while driving continuous improvement and supporting key operational metrics.

The role requires 5+ years in warehouse management within food manufacturing, strong leadership, and proficiency with ERP systems, preferably Microsoft D365.

Qualifications

• 5+ years of warehouse management experience in a food production or manufacturing environment.
• Proven ability to drive process improvement and operational efficiency.
• Strong commitment to workplace safety and regulatory compliance.
• Demonstrated ability to develop, lead, and mentor high-performing teams.
• Proficiency in ERP systems; Microsoft D365 experience preferred.
• Knowledge of food safety and inventory control standards (HACCP, GFSI, etc.).

Responsibilities

• Develop, implement, and manage receiving, shipping, and warehousing processes with a focus on FIFO and inventory control.
• Monitor team adherence to warehouse systems and procedures, auditing compliance and ensuring best practices.
• Conduct regular cycle counts and monthly physical inventories; reconcile data to maintain accurate inventory records in Microsoft D365.
• Uphold inventory integrity and traceability through consistent lot tracking and system usage.
• Plan and manage departmental budgets, review expense trends, and take corrective actions to achieve financial goals.
• Align labor scheduling and costs with budgeted targets while maintaining operational efficiency.
• Ensure compliance with safety and quality standards, including HACCP, GFSI/FSSC22000, OSHA, and DOT regulations.
• Lead, train, and develop warehouse staff in accordance with SOPs and performance expectations.
• Drive departmental continuous improvement initiatives to enhance efficiency, accuracy, and service.
• Recruit, coach, and manage performance of team members to build a high-performing workforce.
• Analyze operational reports, identify trends, and implement solutions to improve KPIs and service levels.
• Lead and participate in management and safety meetings, collaborating cross-functionally to resolve challenges and support company goals.
• Troubleshoot and resolve warehouse-related issues, including shipping errors, inventory discrepancies, and customer concerns.

Skills

Warehouse management

Process improvement

Team leadership

Regulatory compliance

ERP systems

Communication

Tools

Microsoft D365

Job description

Opportunity Overview

Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments! We have an amazing opportunity to join a high-growth organization and pave the way for future career advancement.

Warehouse Manager

Opportunity Overview

Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America's most iconic chains to bring people together to celebrate life's sweetest moments! We have an amazing opportunity to join a high-growth organization and pave the way for future career advancement.

Dessert Holdings is looking for a Warehouse Managerto be based in Pembroke, NC.This critical role oversees the end-to-end flow of materialsfrom receiving and storage to inventory management, production supply, and finished goods shipping. The ideal candidate will champion safety, regulatory compliance, inventory accuracy, and team development, while driving continuous improvement and supporting key operational metrics.

Key Responsibilities

• Develop, implement, and manage receiving, shipping, and warehousing processes with a focus on FIFO and inventory control.
• Monitor team adherence to warehouse systems and procedures, auditing compliance and ensuring best practices.
• Conduct regular cycle counts and monthly physical inventories; reconcile data to maintain accurate inventory records in Microsoft D365.
• Uphold inventory integrity and traceability through consistent lot tracking and system usage.
• Plan and manage departmental budgets, review expense trends, and take corrective actions to achieve financial goals.
• Align labor scheduling and costs with budgeted targets while maintaining operational efficiency.
• Ensure compliance with safety and quality standards, including HACCP, GFSI/FSSC22000, OSHA, and DOT regulations.
• Lead, train, and develop warehouse staff in accordance with Standard Operating Procedures (SOPs) and performance expectations.
• Drive departmental continuous improvement initiatives to enhance efficiency, accuracy, and service.
• Recruit, coach, and manage performance of team members to build a high-performing workforce.
• Analyze operational reports, identify trends, and implement solutions to improve KPIs and service levels.
• Lead and participate in management and safety meetings, collaborating cross-functionally to resolve challenges and support company goals.
• Troubleshoot and resolve warehouse-related issues, including shipping errors, inventory discrepancies, and customer concerns.
  
  

Qualifications

• 5+ years of warehouse management experience in a food production or manufacturing environment.
• Proven success in driving process improvement and operational efficiency.
• Strong commitment to workplace safety and regulatory compliance.
• Demonstrated ability to develop, lead, and mentor high-performing teams.
• Effective communicator with the ability to provide clear strategic direction and execute plans.
• Proficiency in ERP systems; Microsoft D365 experience preferred.
• Knowledge of food safety and inventory control standards (HACCP, GFSI, etc.).
  
  

About Dessert Holdings

Dessert Holdings is a collection of premium dessert companies and brands: The Original Cakerie, Lawler's Desserts, Atlanta Cheesecake Company, Steven Charles, Dianne's Fine Desserts, Kenny's Great Pies, and Willamette Valley Pie Company. Dessert Holdings is owned by Bain Capital, is headquartered in St. Paul, Minnesota, employs more than 3,500 people across ten manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.