Warehouse Manager

Worklane GmbH; Wilson (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) with company match

Paid holidays & vacation days

Life and AD&D insurance

Job summary

Refresco Beverages US Inc. seeks a Warehouse Manager to oversee daily warehouse operations, shipping and receiving in a fast-paced distribution environment. You will lead a team, manage budgets, and drive cost control while ensuring GMP, food safety, and safety compliance.

The role requires a bachelor’s degree with 5+ years in warehouse management; APICS designation is a plus and experience with SAP and ERP systems is preferred. On-site role in a high-volume production setting.

Qualifications

• Undergraduate degree is required.
• APICS designation is a plus.
• 5+ years of warehouse logistics management experience preferred.

Responsibilities

• Oversee day-to-day warehouse operations and shipping/receiving.
• Lead and direct staff including hiring, performance reviews and termination.
• Plan, train and develop staff; manage budget and cost control.

Skills

Leadership

Problem solving

Communication

Decision making

People management

Time management

Warehouse technology

Education

Undergraduate degree

APICS designation

Tools

SAP

Excel

Job description

Summary

Reporting to the Plant Manager, the Manager Warehouse is responsible for overseeing the day-to-day operation of the warehouse, shipping and receiving area. The Warehouse Manager ensures that customer needs are met through the timely and efficient movement of products and materials in a high volume, fast‑paced distribution environment. This role will also support cost control including overtime, management and expense control.

Essential Job Functions

• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and wear the required personal protective equipment (PPE) while in the warehouse or production areas.
• Adhere to and ensure compliance to food quality and food safety as per quality standards and/or Safe Quality Food requirements.
• Lead and direct the work of other employees and have responsibility for personnel actions including hiring, performance management, and termination.
• Provide training, direction and instruction and conduct performance evaluations.
• Provide guidance and training on work standards and expected outcomes.
• Be accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
• Direct and coordinate the activities of the warehouse and establish and maintain budget control.
• Develop the team and drive continuous improvement in the performance of all team members by setting clear and challenging goals and objectives.
• Maintain strong links with 3rd party suppliers through regular meetings and ensure that any issues are being addressed.
• Ensure that all stock issues are resolved and provide feedback to relevant managers on key performance indicators such as accuracy, performance, output and efficiency.
• Manage stock destruction and aged stock removal process.
• Ensure warehouse personnel are responsible for duties such as good housekeeping, stock counts, and, where appropriate, movement of stock through use of pallet truck or forklift truck.
• Establish priorities and direct loading workforce to satisfy customer demand.
• Plan and execute logistics needs with trucking firms to ensure timely pick‑up and delivery of shipments, while minimizing overall freight costs.
• Review and resolve operational problems to minimize cost and prevent operational delays.
• Negotiate trucking contracts with relevant parties to ensure freight costs are competitive.
• Be responsible for the security of the product and warehouse.
• Handle all damaged product orders and monitor status of returned products.
• Communicate with manufacturing personnel to ensure appropriate materials are available to meet production requirements.
• Develop and implement policies, procedures and SOPs to ensure consistent quality and operating efficiency.
• Ensure compliance with DOT and other safety regulatory agencies, as well as maintain the material handling equipment and ensure that all warehouse personnel are certified on equipment.
• Represent the company in a positive manner at all times.

Required Skills

• Capability to read and write job instructions in the specified acceptable language(s) for the location.
• Ability to work under deadline pressures.
• Organized and detail oriented, adaptable to change.
• Excellent communication skills and the ability to develop a team environment promoting internal growth.
• Strong troubleshooting and analytical skills.
• Demonstrated basic operation of powered industrial trucks.
• Forklift certified by an approved Refresco trainer.

Competencies

• Leadership – Foster a culture of empowerment by building relationships based on trust, lead courageously on a day‑to‑day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
• Problem‑Solving – Ability to quickly identify and resolve operational issues.
• Communication – Effectively communicate with direct reports and all levels of the organization; collaborate to ensure smooth workflow.
• Decision Making & Judgment – Make informed decisions with sometimes limited data, learning from outcomes.
• People Management – Coach others regardless of performance level; help others identify key goals and use their talents to achieve those goals; build relationships; offer praise and recognition.
• Ownership – Proactively take initiative and responsibility for tasks and challenges, demonstrating independent thinking.
• Time Management – Optimize production schedules by prioritizing tasks and minimizing downtime to meet deadlines.
• Technology – Familiarity with warehouse management software for tracking inventory and logistics.
• Technology – Proficiency in SAP, Excel, Word, and PowerPoint.
• Cognitive – Ability to analyze data and process parameters to optimize production.
• Safety and Risk Management – Participation in safety audits and inspections to ensure a safe working environment.

Education and Experience

• Undergraduate degree in a related field is required.
• APICS designation is a plus.
• 5+ years of experience in warehouse logistics management, distribution center and/or beverage background strongly preferred.
• Verifiable experience building and developing teams is required.

Working Conditions

• Work schedule: Weekdays, weekends, afternoon, evenings, overnight and holidays may be required.
• Work environment: Operating in a fast‑paced production plant with numerous moving parts. Noise level requires hearing protection; temperatures can be very hot or relatively cold.

Travel Requirements

• Travel anticipated: Rarely.

Physical Requirements

• Visual/Sensory – Regular need to give moderate attention with one or two senses at a time.
• Coordination and Dexterity – Excellent hand‑eye coordination and manual dexterity for precise control of equipment.
• Mental Stress – Pronounced pressure from deadlines, production quotas, accuracy and other demands.

Other Duties

• This job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

A Career with Refresco

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, focusing on leading courageously, empowering individuals, and driving company growth as one team.

Refresco offers a competitive salary and comprehensive benefits, which include:

• Medical/Dental/Vision insurance
• Health Savings Accounts and Flexible Spending Accounts
• Life and AD&D insurance, critical illness, hospital indemnity, and accident insurance
• Short‑term and long‑term disability
• Pet insurance
• Legal benefits
• 401(k) savings plan with company match
• 12 paid holidays
• 15 vacation days and paid sick time off
• Well‑being benefit
• Discount and total reward programs

Equal Opportunity

Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, veteran status, or any other classification protected by federal, state, or local law.