The Warehouse Manager plays a vital role in the supply chain team by providing leadership and driving continuous improvement to ensure on-time delivery to customers. This role is responsible for overseeing warehouse operations, managing personnel, optimizing processes, and maintaining compliance with safety and regulatory standards.
Key Responsibilities :
- Ensure the warehouse operates at peak efficiency by supervising, organizing, and training warehouse employees while establishing and managing operational goals.
- Maintain key operating metrics and analyze data to assess performance, driving continuous improvement initiatives.
- Develop warehouse operations processes, including product handling, storage requirements, equipment utilization, inventory accuracy, and lot code rotation.
- Maintain a safe and healthy work environment by establishing and enforcing standards, procedures, and compliance with legal regulations.
- Act as an operations liaison for new technology innovation and implementation.
- Design and implement effective warehouse layouts to optimize product flow, equipment usage, and handling systems.
- Identify opportunities for process improvements, waste reduction, and cost savings, evaluating and prioritizing potential initiatives.
- Develop, audit, and control the department budget, ensuring operational costs remain within the plan.
- Coordinate logistics for domestic and international shipments.
- Communicate with internal teams, including Sales, Customer Solutions, Supply Chain, and Operations, regarding shipment status and urgency.
Qualifications :
- High school diploma or GED required; a Bachelor's degree in Logistics or Business Administration is preferred.
- 5+ years of experience in a similar role.
- Expertise in inventory management, logistics, regulatory compliance, productivity improvement, and operational planning.
- Familiarity with standardized goals, metrics, quantifiable KPIs, and performance-based incentive programs.
- Advanced computer skills, including proficiency in Excel and the ability to analyze large datasets to drive process improvements.
- Extensive experience with TMS & WMS (SAP required).
- Data-driven, fact-based decision-maker with strong collaboration skills and high integrity.
- Working knowledge or certifications related to DOT / IATA / Dangerous Goods is a plus.