Warehouse Manager

ADP, Inc.; Houston (TX); On-site; USD 75,000 - 100,000; Full time

Job summary

Latin Specialties LLC in Houston is seeking a Warehouse Manager who will own end-to-end warehouse execution, from receiving to shipping and ERP transactions. This is a hands-on leadership role on the floor, not an office-based job.

You will build schedules, train leads, coordinate with Quality Control, Production, Logistics, and Inventory Control, and drive continuous improvement while maintaining strict food-safety and cold-chain standards.

Qualifications

• Hands-on leadership in a high-volume refrigerated warehouse.
• Experience with ERP warehouse transactions and cycle counts.
• Bilingual English/Spanish preferred.
• Willingness to work non-office hours and shifts.
• Strong analytical skills and cross-department collaboration.

Responsibilities

• Lead end-to-end warehouse operations on the floor, not from an office.
• Oversee receiving, storage, inventory, picking, shipping, and returns.
• Maintain ERP data accuracy and perform cycle counts with variances.
• Coordinate with Quality Control, Production, Logistics and Inventory Control.
• Create daily operating plans and lead huddles across shifts.
• Ensure cold-chain integrity and food-safety compliance.

Skills

Leadership

ERP knowledge

Inventory control

Cold-chain experience

Bilingual English/Spanish

Tools

LinkFresh ERP

Prophesy ERP

Samsara

Dynamics NAV

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Warehouse Manager

Warehouse Full Time management Houston, TX, US

Company Overview

Latin Specialties LLC is a Houston-based importer, distributor, ripener, fresh-cut processor, and repacker of fresh produce serving retail, foodservice, and wholesale customers. Our perishable-product operations require disciplined inventory control, reliable cold-chain execution, food safety, and close coordination across teams.

Position Summary

The Warehouse Manager has end-to-end accountability for warehouse execution, including receiving, storage, inventory integrity, order picking, quality checkpoints, shipping, loading, returns, and accurate ERP transactions. This is a hands-on, floor-based leadership role—not an office-only supervisory position. The manager leads by example, develops qualified team leads, plans ahead, coordinates proactively with other departments, and independently designs, implements, and improves reliable processes.

• Maintain an active, visible presence on the warehouse floor; demonstrate, coach, and verify the work rather than managing solely from an office. Lead by example.
• Direct daily operations through trained leads; assign ownership, monitor execution, correct deficiencies, and follow up until issues are resolved. Own warehouse operations in full.
• Build schedules and cross-training plans around actual order volume, inbound deliveries, departure times, and qualified coverage—not merely minimum staffing. Build an effective team.
• Establish training and competency records for critical tasks. Do not permit untrained or unauthorized employees to perform critical warehouse functions independently. Train your team.
• Ensure designated, trained leadership coverage and documented handoffs for early shifts, late shifts, and weekends. Review work completed before arrival and after departure. Create team redundancies.
• Remain reasonably reachable for urgent operational escalations outside scheduled hours, or establish and communicate an approved qualified backup and escalation plan. Be available.

Proactive Planning & Cross-Department Accountability

• Prepare and communicate a forward-looking daily operating plan, ideally before the next shift, covering workload, staffing, product availability, inspections, equipment, truck schedules, and priorities.
• Coordinate proactively with Quality Control, Production, Logistics, Sales, Procurement, and Inventory Control to secure the information, releases, materials, staffing, and timing needed for successful execution.
• Identify dependencies and resolve potential bottlenecks before they disrupt work; clarify owners, deadlines, and contingency plans.
• Own warehouse outcomes even when another department contributes to an issue. Avoid blame-shifting; communicate facts, propose solutions, follow up, and escalate unresolved risks early.
• Lead brief daily huddles with warehouse leads and maintain effective shift-to-shift and department-to-department communication.

Shipping, Picking, Verification & Cold Chain

• Oversee order release, picking, staging, final verification, and loading to ensure correct items, quantities, lots, labels, customer specifications, and truck assignments.
• Establish documented checks for product condition, customer quality requirements, shipping paperwork, trailer suitability, and required product/trailer temperatures.
• Ensure loading and departures are coordinated with Logistics; investigate shipment errors, shortages, misloads, and customer claims, and implement preventive actions.
• Ensure appropriate traceability records and timely, accurate shipping transactions in the ERP.

Receiving, Inventory Integrity & ERP Ownership

• Direct inbound receipt, counting, inspection coordination, identification, lot control, temperature checks, put-away, storage, and FIFO/FEFO rotation.
• Partner with the Inventory Control Lead to perform cycle counts, investigate variances, reconcile physical and system inventory, and monitor aging or at-risk stock.
• Maintain working proficiency in the ERP (currently LinkFresh / Prophesy / Samsara / Microsoft Dynamics NAV and future systems) sufficient to execute, verify, troubleshoot, and audit key receiving, movement, shipping, and adjustment transactions.
• Require every material movement and disposition to be recorded accurately and promptly. Delegating data entry does not remove managerial accountability for system integrity.

Returns, Quality Holds & Product Disposition

• Establish a controlled return workflow: identify shipment and lot, count, document condition, segregate when necessary, obtain QA evaluation, record disposition, and reconcile ERP inventory.
• Ensure returns are promptly processed and routed to saleable stock, hold, sorting/repack, vendor return, donation, or disposal only under authorized criteria.
• Coordinate with Quality Control on inspections, holds/releases, food safety, and disposition authority; warehouse personnel execute approved handling and movement decisions.
• Proactively walk storage and staging areas to identify quality, temperature, damage, sanitation, and rotation concerns before product is selected for customers.

Process Improvement, Reporting & Accountability

• Create, document, train, audit, and continuously improve warehouse SOPs, checklists, verification points, shift handoffs, and escalation procedures.
• Track and report weekly KPIs, including shipping accuracy, inventory accuracy, ERP posting timeliness, returns closure, quality/cold-chain compliance, labor productivity, and training coverage.
• Summarize operational data and corrective actions for company financial and operational leadership; recommend and own measurable improvements.
• Use Excel, ERP reporting, and approved AI/automation tools responsibly to improve planning, analysis, documentation, and productivity while protecting confidential information.
• Promote safe work practices, sanitation, GMP, traceability, equipment care, and compliance with company food-safety and workplace procedures.

Qualifications & Skills

• Demonstrated hands-on leadership experience in a high-volume fresh-produce, refrigerated distribution, or comparable perishable-goods warehouse; fresh-produce experience strongly preferred.
• Proven ability to supervise and train teams, manage shift coverage, and hold leads accountable across receiving, shipping, and inventory functions.
• Working knowledge of ERP warehouse transactions, lot traceability, cycle counts, reconciliations, order fulfillment, returns, and cold-chain controls. Ability to learn and implement new systems as required.
• Strong analytical judgment, attention to detail, problem-solving, communication, and ability to anticipate operational needs across departments.
• Self-directed initiative to learn systems, improve processes, use technology and approved AI tools, and follow through under time pressure.
• Comfort working regularly in refrigerated areas and adjusting work hours to support operational needs. Bilingual English/Spanish preferred.
• Relevant experience and demonstrated leadership capability are more important than a particular college degree.

Performance & Management Standards

• Shipping execution and accuracy — 20%; inventory and ERP integrity — 20%; floor leadership, training, and shift coverage — 20%.
• Product quality and cold chain — 15%; receiving and returns — 10%; continuous improvement — 10%; cross-department planning and communication — 5%.
• Serious food-safety, employee-safety, and control failures require immediate escalation regardless of weighted score. Measures and targets will be established with management.