Warehouse Manager

Pella Windows and Doors by Horne; Grand Rapids (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Leadership role

Team-oriented environment

Competitive pay and benefits

Growth opportunities

Job summary

Pella Windows and Doors by Horne is seeking a dependable Warehouse Manager to lead daily warehouse operations and ensure safe, accurate, timely deliveries across Michigan.

The role oversees warehouse staff, delivery coordination, and inventory control while maintaining high standards of customer service and safety. Strong leadership and organizational skills are essential for success in a fast-paced environment.

Qualifications

• Previous experience in warehouse, delivery, logistics, distribution, and customer service.
• Prior supervisory experience strongly preferred.
• Strong organizational skills with multiple priorities and changing schedules.
• Excellent communication and problem-solving skills.
• Read work orders, delivery paperwork, and inventory records.
• Comfortable using warehouse, inventory, routing, or business software systems.
• Valid driver’s license and clean driving record.
• Forklift experience required.
• Commitment to safety, quality, and customer service.
• Able to stand, walk, bend, reach, and work in a warehouse.
• Able to lift and move heavy products and assist staff.
• Full-time in warehouse/delivery environment.
• Varying schedule based on business needs; starts 6:00 a.m.

Responsibilities

• Oversee daily warehouse operations including receiving, storing, staging, loading, and prep for delivery.
• Coordinate routes and schedules to ensure timely, safe delivery.
• Supervise, train, schedule, and support warehouse and delivery drivers.
• Maintain inventory records and coordinate audits.
• Ensure orders are picked, loaded, and documented before shipment.
• Monitor vehicles, equipment, and facilities for safety and maintenance.
• Promote and enforce safety procedures and housekeeping.
• Communicate with sales/ops/customer teams about timing and status.
• Identify opportunities to improve layout, workflow, and accuracy.
• Address delivery concerns and inventory discrepancies promptly.

Skills

Warehouse operations

Staff supervision

Inventory management

Tools

Warehouse software

Routing software

Job description

Description

Pella Windows and Doors by Horne is passionate about delivering exceptional products and service across Michigan. For more than 60 years, we have set the standard in the window and door industry through professionalism, craftsmanship, and customer care—helping homeowners, builders, architects, and contractors bring their projects to life.

We are seeking a dependable, organized, hands‑on Warehouse Manager to lead daily warehouse operations and oversee the safe, accurate, and timely delivery of products to customers and job sites. This role manages warehouse staff, coordinates delivery schedules, maintains inventory accuracy, supports fleet readiness, and ensures excellent customer service from order preparation through final delivery.

The ideal candidate is a strong leader who thrives in a fast‑paced environment, keeps operations running smoothly, and values safety, communication, and follow‑through.

Requirements

• Oversee daily warehouse operations, including receiving, storing, staging, loading, and delivery preparation.
• Coordinate delivery routes and schedules to ensure products arrive accurately, safely, and on time.
• Supervise, train, schedule, and support warehouse and delivery drivers.
• Maintain accurate inventory records and coordinate inventory audits.
• Ensure all orders are picked, loaded, and documented correctly before leaving the warehouse.
• Monitor delivery vehicles, equipment, tools, and warehouse facilities to ensure they are safe, clean, organized, and properly maintained.
• Promote and enforce safety procedures, including proper lifting, equipment operation, vehicle safety, and warehouse housekeeping.
• Communicate with sales, service, operations, and customer‑facing teams regarding delivery timing, order status, special instructions, and issue resolution.
• Identify opportunities to improve warehouse layout, workflow, delivery efficiency, accuracy, and customer satisfaction.
• Address delivery concerns, damaged product issues, inventory discrepancies, and other operational challenges in a timely and professional manner.

Qualified Candidates will Have:

• Previous experience in warehouse, delivery, logistics, distribution, and customer service.
• Prior supervisory experience strongly preferred.
• Strong organizational skills with the ability to manage multiple priorities and changing schedules.
• Excellent communication and problem‑solving skills.
• Ability to read work orders, delivery paperwork, inventory records, and basic reports.
• Comfortable using warehouse, inventory, routing, or business software systems.
• Valid driver’s license and acceptable driving record required.
• Forklift experience required.
• Commitment to safety, quality, accountability, and excellent customer service
• Ability to stand, walk, bend, reach, climb, and work in a warehouse environment throughout the day.
• Ability to lift and move heavy products and assist warehouse personnel as needed.
• Ability to work full‑time in a warehouse and delivery operations environment.
• Ability to work a varying schedule based on business needs, delivery volume, and customer commitments.
• Able to start work at 6:00 a.m.

We offer:

• A leadership role with the opportunity to make a direct impact on daily operations and customer experience.
• A team‑oriented work environment built on communication, accountability, and safety.
• Competitive pay and benefits.
• Opportunities for growth, training, and continued development.