Warehouse Logistics & RTM Specialist

Lowe's Companies, Inc.; Boyce (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

Lowe's Companies, Inc. seeks a Warehouse Associate in Boyce, LA to unload inbound shipments, stage next-day deliveries, load outbound freight, and complete product assembly with pre-delivery inspections.

Maintain a clean, safe work environment, use WMS and tools such as MS Office, Blue Yonder, and My Red Vest, and coordinate with 3PL partners, vendors, and outlet teams to resolve claims. Starting rate varies by position and location.

Qualifications

• High School diploma.
• 1–2 years of directly related experience in inventory and return processes.
• Experience working with vendors.
• Strong attention to detail and organizational ability.
• Proficiency with warehouse technology and inventory systems.
• Comfortable working independently and in a collaborative, fast-paced environment.
• Forklift certification may be required.

Responsibilities

• Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.).
• Stage next-day and future delivery items from or for external delivery teams (XDT).
• Load and ship outbound freight to DCs and reverse vendors (e.g., Outlet, Liquidity).
• Complete product assembly and conduct pre-delivery inspections.
• Maintain a clean, organized, and safe work environment.
• Operate recycling equipment (e.g., balers, trash compactors) and participate in sustainability programs.
• Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting.
• Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation.
• Generate and monitor reports, including RTM worklists and damaged-on-hand reports.
• Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination.
• Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing.
• Process and disposition damaged, discontinued, defective, special order, and canceled merchandise.
• Secure return authorizations from vendors and submit credits for customer-returned items.
• Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims.
• Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams.
• Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems.

Skills

Attention to detail

Organizational skills

Independent working

Team collaboration

Forklift certification

Education

High School diploma

Tools

WMS

MS Office

Blue Yonder

My Red Vest

Job description

Lowe's Companies, Inc. seeks a Warehouse Associate in Boyce, LA to unload inbound shipments, stage next-day deliveries, load outbound freight, and complete product assembly with pre-delivery inspections.

Maintain a clean, safe work environment, use WMS and tools such as MS Office, Blue Yonder, and My Red Vest, and coordinate with 3PL partners, vendors, and outlet teams to resolve claims. Starting rate varies by position and location.