Warehouse Logistics Lead

PTR Global; Dallas (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

PTR Global is seeking a Lead Shipping Associate to manage daily warehouse operations at our Dallas, TX headquarters. You will oversee receiving, stocking, packaging, labeling, and shipping while ensuring safety, accuracy, and efficiency to support client fulfillment.

You will coordinate routing, documentation, and carrier communications, and drive continuous process improvements with the team, contributing to future logistics roadmaps and best practices.

Qualifications

• Experience in warehousing and shipping processes.
• Ability to read and interpret shipping documents.
• Proficient in inventory management.
• Excellent communication and teamwork.

Responsibilities

• Maintain asset and inventory records in Dash and ServiceNow.
• Pack and unpack items for stocking.
• Prepare materials for shipping with postage and labels.
• Drive physical inventories.
• Prepare work orders, bills of lading, and shipping orders.
• Determine shipping methods and routes.
• Record shipment data for reporting.
• Coordinate with Team Leader to fix issues.
• Contact carriers to arrange shipping and delivery.
• Deliver materials to departments using hand truck or conveyor.
• Assist with logistics thought leadership and improvement roadmaps.
• May perform other duties as directed.

Skills

Self-starter

Detail-oriented

Team collaboration

Problem solving

Customer service

Safety awareness

Inventory control

Tools

Dash

ServiceNow

Job description

• The Lead Shipping Associate delivers on client’s Purpose by ensuring the smooth and efficient operation of the warehouse, from receiving goods to fulfilling customer orders.
• This role oversees and coordinates the daily operations of the warehouse, including tasks such as managing the workload, ensuring safety, and maintaining inventory.
• As part of a growing Team, this role will have the opportunity to develop and refine current processes to ensure they become more efficient and effective.
• The Lead Shipping Associate is a strong collaborator who is detail-oriented and enjoys working in a dynamic environment where they’ll get to use their continuous process improvement mindset to drive the future of Client.
• Due to the nature of this role, candidate would be required to work from our Dallas, TX Headquarters facility during business hours.

Responsibilities:

Maintain accurate asset and inventory records in Dash - ServiceNow

• Pack and unpack items to be stocked on shelves in the warehouse
• Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools and/or power tools
• Drive physical inventories
• Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials
• Determine shipping methods, routes, or rates for materials to be shipped.
• Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or record keeping purposes
• Confer or correspond with Team Leader to rectify problems, such as damages, shortages, or non-conformance to specifications
• Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials
• Deliver or route materials to departments using hand truck, conveyor, or sorting bins
• Support Team Leader with Thought Leadership on logistics and warehouse operations and participates in creating plans for improvement and roadmaps
• May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities:

Knowledge of principles and processes for providing customer and personal services.

• This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
• Ability to be a self-starter and work well unsupervised
• Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective distribution of goods
• Ability to determine causes of operating errors and deciding what to do about it independently
• Ability to understand the implications of new information for both current and future problem-solving and decision-making, and the ability to relate this to peers
• Ability to determine the kind of tools and equipment needed to do a job
• Ability to monitor and assess performance of yourself, other individuals, or organizations to make improvements or take corrective action