Warehouse & Logistics Coordinator

Ciba Health Inc.; Westfield (NJ); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Flexible Schedule

80 Hours PTO (10 days)

11 Paid Holidays

Job summary

Ciba Health Inc. is seeking a part-time Warehouse & Fulfillment Operations teammate in Westfield, NJ. The role involves hands-on packing, shipping coordination with FedEx/UPS/USPS, and ensuring shipments meet quality standards.

You will manage inventory, perform cycle counts, support restocking, and generate operational reports while assisting a small team to deliver strong customer service. Office presence required 9am–2pm EST, four days a week.

Qualifications

• 3+ years experience in an operations-type role
• Experience with inventory systems or warehouse tools
• Proficient in Google Workspace
• Familiarity with FedEx, UPS, and USPS shipping platforms
• Strong organizational and problem-solving skills
• Comfortable working in a hands-on environment in a small team
• Ability to lift and move packages (up to 40–50 lbs)
• Attention to detail and process improvement mindset
• Experience in small business or startup environments preferred

Responsibilities

• Prepare packages including labeling, boxing, and sealing shipments
• Coordinate shipments through carriers such as FedEx, UPS, and USPS
• Ensure all outgoing shipments meet company quality standards
• Receive incoming shipments and verify quantities
• Conduct regular inventory audits and cycle counts
• Monitor inventory levels and flag reordering needs
• Support ordering and restocking of warehouse materials
• Identify opportunities to reduce shipping costs and improve logistics efficiency
• Maintain inventory and order tracking in internal systems
• Generate reports on inventory levels, shipments, and performance
• Help identify process improvements as the company grows
• Assist customer support with order inquiries or shipping issues
• Investigate lost or delayed shipments
• Maintain positive customer experience through accurate fulfillment

Skills

Strong organizational skills

Attention to detail

Problem-solving

Team collaboration

Tools

Google Workspace

FedEx shipping platform

UPS shipping platform

USPS shipping platform

Job description

Warehouse & Fulfillment Operations

• Prepare packages including labeling, boxing, and sealing shipments
• Coordinate shipments through carriers such as FedEx, UPS, and USPS
• Ensure all outgoing shipments meet company quality standards

Inventory Management

• Receive incoming shipments and verify quantities
• Conduct regular inventory audits and cycle counts
• Monitor inventory levels and flag to leadership when reordering is required

Logistics & Supply Chain

• Support ordering and restocking of warehouse materials and supplies
• Identify opportunities to reduce shipping costs and improve logistics efficiency
• Maintain shipping records and documentation

Systems & Reporting

• Maintain inventory and order tracking within internal systems
• Generate reports on inventory levels, shipments, and operational performance
• Help identify process improvements as the company grows

Customer Support Collaboration

• Assist customer support team with order inquiries or shipping issues
• Investigate lost or delayed shipments
• Help ensure a positive customer experience through accurate and timely fulfillment

About the Role:

This position requires a highly organized self-starter who is able to work autonomously during their work day while still maintaining highest excellence of customer service. This role requires you to be hands on with the expectation that heavy lifting may be involved. This role also requires being highly organized, working out of multiple platforms, communicating with internal team members and external customers. This person must have reliable transportation in order to travel to the office as well as to transport boxes to the local post office.

Scheduling:

This is a part time role and requires in office presence in (Westfield, NJ) 4 days a week. Time of day may vary depending on shipping needs, however the general schedule will be 9am–2pm EST, Monday through Thursday. Must be flexible to adjust schedules to meet the needs of the office. This role has an opportunity to grow into a full time position.

About You:

• 3+ years experience in an operations-type role, bonus if you have supply chain experience
• Experience with inventory systems or warehouse tools
• Proficient in Google Workspace
• Familiarity with FedEx, UPS, and USPS shipping platforms
• Strong organizational and problem-solving skills
• Comfortable working in a hands-on environment in a small team
• Ability to lift and move packages (typically up to 40–50 lbs)
• Strong attention to detail and process improvement mindset
• Experience in small business or startup environments preferred

Preferred Experience:

• Experience with inventory management software or warehouse management systems (WMS)
• Basic data analysis or reporting skills
• Experience improving workflows or processes

Benefits:

• Flexible Schedule
• 80 Hours PTO (10 days)
• 11 Paid Holidays

Pay Range: $22,000–$25,000 yearly salary

US Work Authorization:

This role is not eligible for employer-sponsored work visas. Applicants must be authorized to work in the U.S. without current or future sponsorship.