Warehouse & Logistics Associate

Innowave-Marketing-Group,-LLC-; Worcester (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Voluntary life insurance

401(k)

Paid holidays

Generous PTO policy

Company-provided equipment

Job summary

Innowave Marketing Group in Worcester, MA is seeking a skilled Warehouse & Logistics Associate to manage freight, shipping, receiving, and inventory in our fast-growing distribution team. The role offers opportunities to develop leadership skills and advance toward supervision and management levels.

The ideal candidate has hands-on freight operations experience, familiarity with NetSuite or similar systems, and the ability to ensure accurate inventory and on-time deliveries while maintaining

Qualifications

• 2+ years in warehouse, distribution, logistics, or shipping/receiving.
• Hands-on experience coordinating LTL, FTL, parcel, and common-carrier freight shipments.
• Experience using NetSuite ERP/WMS for receiving, shipping, inventory transactions, and order fulfillment.
• Understanding freight documentation, including Bills of Lading (BOLs), packing slips, and carrier paperwork.
• Strong inventory accuracy and organizational skills.
• Ability to lift up to 70 pounds and work in a warehouse.
• Strong communication and problem-solving skills.
• Dependable attendance and a strong work ethic.
• Forklift certification or experience operating warehouse equipment.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Knowledge of warehouse KPIs, inventory control, and cycle counting procedures.
• Experience leading projects, training employees, or serving as a team lead.
• Lean, continuous improvement, or process improvement experience.

Responsibilities

• Coordinate and process inbound and outbound freight shipments.
• Schedule and communicate with carriers, freight brokers, and transportation providers.
• Review bills of lading (BOLs), packing slips, and shipping documentation.
• Load and unload trucks safely and efficiently.
• Inspect freight for damage and ensure proper receipt of products.
• Resolve freight discrepancies and communicate issues with carriers and internal teams.
• Monitor shipment status and support on-time delivery objectives.
• Pick, pack, stage, and ship customer orders accurately.
• Receive and process inventory using NetSuite.
• Maintain inventory accuracy through cycle counts and inventory audits.
• Organize warehouse locations and optimize storage utilization.
• Operate material-handling equipment safely.
• Follow all company safety policies and procedures.

Skills

Warehouse experience

Freight coordination

Communication skills

Problem solving

Attendance & work ethic

Team leadership

Tools

NetSuite ERP/WMS

Microsoft Excel

Microsoft Outlook

Job description

Warehouse & Logistics Associate

Location: Worcester, MA01603

Employment Type: Full-Time

Salary Range: $18-$22/hr.

Reports To: Warehouse Management

Build a Career, Not Just a Job

We are seeking a highly motivated Warehouse Logistics Associate with strong freight, shipping, receiving, and inventory management experience to join our growing distribution team. This role is designed for individuals who want to develop their leadership skills and advance into warehouse supervision and management.

The ideal candidate understands freight operations, has experience working within NetSuite or similar, and is comfortable managing the flow of inbound and outbound shipments while maintaining inventory accuracy and exceptional service levels.

Key Responsibilities

• Coordinate and process inbound and outbound freight shipments.
• Schedule and communicate with carriers, freight brokers, and transportation providers.
• Review bills of lading (BOLs), packing slips, and shipping documentation.
• Load and unload trucks safely and efficiently.
• Inspect freight for damage and ensure proper receipt of products.
• Resolve freight discrepancies and communicate issues with carriers and internal teams.
• Monitor shipment status and support on-time delivery objectives.

Warehouse Operations

• Pick, pack, stage, and ship customer orders accurately.
• Receive and process inventory using NetSuite.
• Maintain inventory accuracy through cycle counts and inventory audits.
• Organize warehouse locations and optimize storage utilization.
• Operate material-handling equipment safely.
• Follow all company safety policies and procedures.

Qualifications

• 2+ years of warehouse, distribution, freight, logistics, or shipping/receiving experience.
• Hands-on experience coordinating LTL, FTL, parcel, and common-carrier freight shipments.
• Experience using NetSuite ERP/WMS or similar for receiving, shipping, inventory transactions, and order fulfillment.
• Understanding of freight documentation, including Bills of Lading (BOLs), packing slips, and carrier paperwork.
• Strong inventory accuracy and organizational skills.
• Ability to lift up to 70 pounds and work in a warehouse environment.
• Strong communication and problem-solving skills.
• Dependable attendance and a strong work ethic.

• Forklift certification or experience operating warehouse equipment.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Knowledge of warehouse KPIs, inventory control, and cycle counting procedures.
• Experience leading projects, training employees, or serving as a team lead.
• Lean, continuous improvement, or process improvement experience.

Residency Requirements

• For remote roles, must be located in one of the 50 states of the United States or Washington DC
• Sponsorship is not available

Core Values

• Accountability
• Delivering excellence
• Integrity
• Attention to detail
• Follow up and follow through
• Client centric service

Benefits for Full-Time Employees

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Voluntary life insurance
• 401(k)
• Paid holidays
• Generous PTO policy
• Company-provided equipment
• Positions designated as remote are fully and permanently remote

About Innowave Marketing Group

• Innowave Marketing Group provides luxury and innovative reward solutions unique to the loyalty and promotional marketing space. Our experts design effective consumer loyalty programs, engagement programs, sales & channel incentives and consumer promotions. Casino programs include loyalty points programs, VIP shopping events and retail store projects.
• We participate in E-Verify.

Inclusiveness

• We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.