Warehouse Lead - Returns

Bob's Discount Furniture; Shorewood (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Bob's Discount Furniture is seeking a Warehouse Lead for Returns, a critical role in managing inbound returns operations. Successful candidates will lead the process, ensure efficiency, and provide training while enjoying competitive pay and a robust benefits package, including a 401K plan and generous employee discounts.

Benefits

Great starting pay

Incredible benefits package

Employee discount of 30%

Paid day off for your Birthday

Paid Time Off and Paid Holidays

Qualifications

• High degree of accuracy and attention to detail.
• Ability to communicate effectively and comprehend detailed instructions.
• Must be able to work flexible hours.

Responsibilities

• Understand all inbound Returns Dock processes.
• Coordinate with Returns Operations staff to ensure cleanliness and safety.
• Support training of all employees in returns processes.

Skills

Multi-tasking

Attention to detail

Communication

Education

High School Diploma or equivalent

Job description

Join to apply for the Warehouse Lead - Returns role at Bob's Discount Furniture

2 days ago Be among the first 25 applicants

Join to apply for the Warehouse Lead - Returns role at Bob's Discount Furniture

Bob’s Discount Furniture is quickly climbing the ladder of top furniture retailers in the country! Come join us and share in our journey of success!

What We Have To Offer You

• Great starting pay at $20.00 - $24.00/hour (Based on experience)
• Incredible benefits package including Medical, Dental, Vision, 401K with a generous company match, Paid Time Off, Paid Holidays Off, even a paid day off for your Birthday! Bob’s Discount Furniture also offers an employee discount of 30%, Employee Assistance programs and many other benefits!
• An experienced management team that gives you the respect you deserve.
  
  

Here’s What You Will Be Doing

• Understand all inbound Returns Dock processes including but not limited to:
• REF Inspect process
• RTV Bedding process
• Yard Maintenance process
• Material Handling standards
• STO process
• Communicate with Yard Staff regarding trailer needs and movements and assess quality/safety of return trailer loading
• Maintain media file storage for follow-up
• Complete returns dock administrative duties:
• Enter and maintain trailer/trailer quality information in SharePoint; load bar/load strap inventory reporting; chair box return/condition of boxes; accuracy of depot reporting; transfer of information from Guard Staff/Yard Staff to SharePoint
• Enter trailer status (Processed, Not Yet Arrived, To Be Unloaded)
• Correct any trailer discrepancy information received from other sources
• Understand all staging areas and disposition codes to ensure that staff is following processes established for the staging of returning product
• Support and facilitate training (and cross training) of all employees
• Coordinate with other Operations Departments to identify and isolate special merchandise on trailers as needed for customer issue resolution, QC or reporting
• Communicate with Returns management staff to identify issues, recognize trends and patterns in Operations process, and work with Returns Management/Returns QC to develop improvements
• Coordinate with Returns Operations staff to ensure all merchandise is in clean condition and dock/floor space is utilized efficiently and safely
• Decision Making Responsibilities:
• All decision-making responsibilities are under the direct supervision of the Returns Supervisor. Work is performed within standard policies and procedures with some opportunity for un-reviewed decision making
• All other duties as assigned
  

This Is What You Will Need

• High School Diploma or equivalent experience in Warehouse atmosphere
• Skilled at multi-tasking and managing competing priorities
• Working knowledge of Windows Applications including Word, Excel and Outlook
• High degree of accuracy and attention to detail
• Ability to quickly recognize and diagnose trend and patterns in operational process
• Must be able to work flexible hours determined by the need of the department including weekends and evenings
• Ability to communicate proactively and effectively including comprehending and communicating detailed instructions, reading and writing, and having knowledge of commonly used concepts, practices, and procedures as required by the position.
  
  

Apply now and find out how Bob’s Discount Furniture can be the next step up in your career!

Americans Disability Act (ADA)

• Able to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, push and handle and move items weighing up to 50 lbs without assistance.
• Ability to move throughout all areas of the distribution center.
• Move objects up to 250 lbs. with or without reasonable accommodations
• Stand and walk continuously to perform job functions.
• Standing, walking, lifting, and arranging product: 90%
• Sitting: 5%
• Desk or phone work: 5%
  
  

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

$20.00 - $24.00/hour (Based on experience)

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Transportation, Logistics, Supply Chain and Storage, Truck Transportation, and Warehousing and Storage

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