Warehouse Lead - PM Shift

Quality Custom Distribution; Kent (WA); On-site; USD 59,000 - 64,000; Full time

Benefits offered by this job

Health and Wellness benefits

401(k) plan eligibility

Career development programs

Uniforms provided

Job summary

Quality Custom Distribution (QCD) is seeking a Warehouse Lead for the day shift in Seattle, WA. You will provide hands-on leadership for daily warehouse operations, including receiving, inventory management, order selection, and loading activities.

The role blends operational execution with team coaching in a temperature-controlled environment. The ideal candidate has 1+ year of warehouse lead experience, a high school diploma or GED, and forklift certification is a plus.

Qualifications

• One year or more of warehouse lead or team lead experience preferred.
• High school diploma, GED, or equivalent.
• Forklift and reach truck certification preferred.
• Experience operating pallet jacks, forklifts, and reach trucks.

Responsibilities

• Lead daily warehouse operations and coach associates to meet productivity
• Ensure safety, quality, and service standards across all tasks
• Monitor inventory accuracy and manage loading/unloading activities
• Coordinate with supervisors on labor planning and schedule adherence
• Utilize JDA and other WMS tools to support operations

Skills

Leadership

Communication

Safety

Team mentoring

Problem-solving

Education

High school diploma or GED

Forklift certification preferred

Tools

JDA

Warehouse Management System

Job description

ABOUT QCD:

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.

Description

ABOUT QCD:

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.

At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.

Warehouse Lead (Day Shift) – Seattle, WA

What You'll Do:

You'll provide hands-on leadership for daily warehouse operations while supporting receiving, inventory management, order selection, and loading activities. This role combines operational execution with team leadership, requiring strong warehouse expertise, attention to detail, and the ability to coach associates while maintaining productivity, safety, and service standards in a temperature-controlled environment.

About QCD:

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.

At QCD, every role drives success. Whether you're preparing orders, making deliveries, managing inventory, or leading warehouse operations, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.

In This Role, You'll:

• Use Vocollect voice-directed headsets to accurately select products and complete customer orders


• Ensure products are in excellent condition, properly packaged, and meet quality expectations


• Safely operate material handling equipment, including electric pallet jacks, forklifts, reach trucks, scrubbers, and scissor lifts


• Train associates on warehouse operations across multiple temperature zones, including receiving, selection, loading, unloading, inventory management, FIFO procedures, and expiration-date requirements


• Lead daily pre-shift meetings and communicate operational priorities to the team


• Support supervisors in managing daily production and labor planning activities


• Monitor workflow and assist with labor allocation based on operational volume and staffing needs


• Provide direction, coaching, and support to warehouse associates while promoting a positive team environment


• Audit warehouse processes including selection, receiving, loading, unloading, putaways, inventory control, and sanitation, correcting deficiencies as needed


• Manage facility inventory accuracy and inventory-control processes


• Monitor truck schedules and help ensure inbound and outbound appointments are met efficiently


• Utilize email and warehouse management systems, including JDA, to support operational needs


• Maintain sanitation standards for assigned work areas, equipment, trailers, and warehouse facilities


• Coach associates on productivity, quality, safety, and company standards


• Lead by example while embodying the company's values and commitment to customer service


• Partner with supervisors on special projects, process improvements, and other operational initiatives


• Perform additional duties as assigned to support the success of the operation

What You'll Bring:

• At least one year of warehouse lead or team lead experience preferred


• High school diploma, GED, or equivalent combination of education and relevant experience


• Experience operating material handling equipment, including electric pallet jacks, stand-up forklifts, and reach trucks


• Forklift and reach truck certification preferred


• Basic reading, math, and problem-solving skills


• Ability to accurately inspect products and maintain quality standards


• Ability to stand, walk, bend, twist, reach, and lift or carry up to 50 pounds throughout the shift


• Availability to work scheduled shifts, including weekends, holidays, and overtime as needed


• Ability to work in temperature-controlled environments, including refrigerated and freezer conditions


• Proven leadership skills with the ability to coach, mentor, and develop associates


• Strong communication, listening, and decision-making skills


• Ability to foster a positive, team-oriented, and respectful work environment


• Commitment to safety, operational excellence, and customer service

The Schedule & Setting:

• Full-time day-shift position


• Four-day, 10-hour schedule


• This is a fully on-site warehouse leadership role


• Work is performed in a physically active, production-based environment


• Regular work may include refrigerated (34-36°F) and freezer (0 to -10°F) conditions


• Weekends and holidays may be included in the regular schedule


• Overtime is required when operational needs arise and may extend the scheduled shift


• Leadership presence is expected throughout the shift to support associates and operational performance

Pay & Benefits:

• Pay Rate (Base Pay): $28.77 per hour


• Weekly pay (every Friday)


• Other Compensation: May include overtime pay, bonuses, shift differentials, or other incentive pay as applicable to the position and location


• Health and Wellness: Comprehensive medical, dental, vision, and related benefits available within 30 days of employment for eligible associates and their families


• Company-Provided Uniforms: Includes work boots


• Career Development: Leadership training, development programs, and advancement opportunities


• Retirement Benefits: 401(k) plan eligibility in accordance with company policy


• Work Environment: People-first culture focused on growth, teamwork, and operational excellence

Why Join Us:

We're not just in the business of distribution, we're in the business of development. Your leadership helps drive operational success while supporting the growth and development of your team. We provide clear paths for career advancement, from warehouse leadership positions to management opportunities, backed by comprehensive training and professional development programs.

At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success because when our people thrive, our customers do too.

As a Warehouse Lead, you'll play a critical role in developing associates, maintaining operational excellence, and ensuring our customers receive the exceptional service they rely on every day.

Equal Opportunity Employer:

We're proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.

WHY JOIN US

We're not just in the business of distribution - we're in the business of development. Your ambition accelerates our whole team's progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout theGolden State Foodsfamily of companies.

At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too.

QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.

Equal Opportunity Employer:

We're proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.