Warehouse Associate

Quality Custom Distribution; Capitol Heights (MD); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off (PTO)

Incentive pay / bonuses

Job summary

Quality Custom Distribution is seeking a warehouse associate for our temperature-controlled facility. You will move, pick, pack, and ship orders in a fast-paced environment, ensuring accuracy and safety.Responsibilities include operating forklifts and pallet jacks, using RF scanners, and maintaining inventory with cycle counts.

The role requires experience with warehouse management systems, handheld scanners, and a forklift certification.

Qualifications

• Strong attention to detail and teamwork.
• Experience with warehouse management systems and handheld scanners.
• Forklift certification and 6+ months of safe equipment operation.
• Comfort working in varying temperatures including freezer (-5 °F to 38 °F).
• Basic mechanical aptitude and ability to troubleshoot equipment issues.

Responsibilities

• Safely operate material handling equipment (pallet jacks, forklifts).
• Inspect shipments and verify order accuracy and product quality.
• Keep a clean, safe, organized work area per standards.
• Use warehouse tech (RF scanners, inventory systems) to track orders.
• Follow all sanitation and safety protocols (QIP).
• Use a headset to pick and pack customer orders accurately.
• Conduct cycle counts and spot checks to maintain inventory.
• Follow FEFO procedures for food products.

Skills

Attention to detail

Teamwork

Basic mechanical aptitude

Voice-directed picking

Reading and math skills

Forklift operation (6+ months)

Tools

RF scanners

VoCollect headset

Handheld scanners

Job description

ABOUT QCD:

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.

Description

ABOUT QCD:

Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.

At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.

What You’ll Do

You’ll be a key player in our warehouse team, helping to move, manage, and deliver products efficiently and safely. Whether you’re loading trailers, picking orders, or leading associates, you’ll work in a fast-paced, multi-temperature environment, focused on accuracy, teamwork, and safety. Your efforts keep our supply chain flowing smoothly - from receiving goods, staging inventory, to shipping orders out on time.

In This Role You’ll

• Safely operate material handling equipment: pallet jacks and forklifts (certification required for forklift)
• Inspect incoming/outgoing shipments and verify accuracy of orders and product quality
• Maintain a clean, safe, and organized work area in compliance with company standards
• Use warehouse technology (RF scanners, inventory systems) to track orders and inventory
• Follow all QIP and sanitation policies and safety protocols
• Use handheld scanners to pick and pack customer orders accurately
• Conduct cycle counts and spot checks to maintain inventory accuracy
• Follow FEFO (First Expired, First Out) procedures for food products

What You’ll Bring

• Electric Pallet Jack use within the last 2yrs
• Comfort working in varying temperatures including freezer ( -5 °F to 38 °F) and cooler environments
• Strong attention to detail, teamwork skills, and commitment to safety
• Basic mechanical aptitude and ability to troubleshoot equipment issues
• Experience with warehouse management systems and handheld scanners preferred
• Valid forklift certification and 6+ months of safe equipment operation
• Strong reading/math skills for labeling, counting, and documentation
• Use a voice-directed picking system (VoCollect headset) to accurately select and prepare customer orders

Schedule & Setting

• Full-time, on-site in a temperature-controlled warehouse (dry, cooler freezer: -5 °F to 38 °F)
• Shift: Primarily a 5-day work week, starting at 3:00am-11:30am
• Weekend and holiday availability required
• Physically active role with repetitive lifting up to 50+ lbs. and standing/walking for extended periods

Pay & Benefits

Pay Range (Base Pay): $24.41 - $25.66.

Other Compensation: May include shift differentials, overtime pay, bonuses, or other incentive pay as applicable to the position and location.

Health and Wellness: Medical, Dental, Vision, Disability, Health and Dependent Care Reimbursement Accounts (FSA), Employee Assistance Program (EAP), Voluntary Insurance (Accident, Critical Illness, Hospital Indemnity, Legal, Life, and AD&D); Pet Insurance

Retirement Benefits: 401(k)

Paid Time Off (PTO): Includes vacation, sick leave, and paid company holidays provided in accordance with company policy and applicable state and local laws.

WHY JOIN US

We're not just in the business of distribution - we're in the business of development. Your ambition accelerates our whole team's progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout theGolden State Foodsfamily of companies.

At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too.

QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.

Equal Opportunity Employer

We're proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.