Warehouse Lead (Mon-Fri, 6:30AM-3PM)

Batesville Casket Company; Memphis (TN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401K matching

Paid time off

Development opportunities

Job summary

Batesville Casket Company is seeking a Warehouse Supervisor to lead the daily RDC operations and guide the warehouse team. You will oversee loading/unloading, inventory reconciliation and collaboration with the Customer Service Center to ensure high-quality service.

The role requires strong LEAN/CI understanding, solid data interpretation, and the ability to manage safety, compliance and performance across the facility.

Qualifications

• Able to train/manage/lead LEAN or CI in logistics
• Intermediate computer skills
• Able to interpret data and generate information
• Root cause analysis with corrective actions
• Basic leadership skills
• Intermediate customer service skills
• Lift/move up to 50 lb frequently and over 100 lb occasionally
• 5+ years in a logistics supervisory role preferred

Responsibilities

• Run day to day RDC operations and lead the warehouse team
• Schedule maintenance for RDC equipment
• Communicate with customers and support staff for service excellence
• Maintain customer base and coordinate with local sales
• Ensure compliance with DOT/OSHA and company policies
• Maintain safety, organization and inventory accuracy
• Supervise employees, interview/train, plan and direct work
• Other duties as assigned

Skills

LEAN/CI in logistics

Computer skills

Data interpretation

Root cause analysis

Leadership

Customer service

Physical ability

5+ years logistics supervision

Education

High School Diploma or GED

Associates degree preferred

Job description

At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love.

Batesville has been named one of the Most Trustworthy Companies in America by Newsweek for the third year in a row, reflecting our commitment to quality, integrity, and the trust families and funeral professionals place in us every day.

Your Role at Batesville:

This position is responsible for leading the team to accomplish the daily warehouse duties.

How You’ll be Rewarded:

• Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
• The expected pay for this role is $20.50 per hour. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.
• IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
• Generous 401K Matching Program
• Paid time off
• Opportunities for development and advancement

What You’ll Do

• Run day to day RDC operation in the most efficient manner possible, leading the warehouse team in daily activities (i.e. load/unload trucks, perform and reconcile inventory, and assist the Customer Service Center as required)
• Monitor and schedule maintenance of all RDC equipment (roll-loaders, dock equipment, etc.)
• Effectively communicate with customers and support personnel to provide excellent service
• Maintain current customer base by providing excellent customer service, including building synergy with local sales force
• Ensure adherence to governmental (DOT, OSHA, etc.) regulations and company policies and procedures
• Maintain high standards of safety, organization and inventory accuracy
• Lead employees. Carries out supervisory responsibilities in accordance to the Company policies, the Code of Ethical Business Conduct and applicable laws.
• Responsibilities include assisting with interviewing, training employees; planning, assigning and directing work; appraising performance; addressing complaints and resolving problems.
• Other duties may be assigned

What You’ll Bring:

Education

High School Diploma or general education degree (GED). Associates degree preferred.

Skills/Experience

• Ability to train/manage/lead/understand LEAN or CI principles and activities in a logistics environment
• Intermediate computer skills
• Ability to interpret data and create useful information
• Ability to root cause analyze and apply appropriate countermeasures to correct anomalies
• Basic leadership skills
• Intermediate customer service skills
• Ability to lift and/or move miscellaneous equipment and product weighing up to 50 pounds frequently and over 100 pounds occasionally
• Greater than 5 years experience in a Logistics Supervisorial Position preferred.

Travel

Travel is not required.

Safety-Sensitive Position Notice:
This position has been designated as safety-sensitive. Responsibilities may include operating vehicles or equipment, working in warehouse or production environments, handling hazardous materials, or performing other duties where safety is a critical component of the job. Employees in this role may be required to comply with company drug and alcohol testing policies and applicable federal, state, or local regulations.

Physical Demands

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee will occasionally climb, bend, kneel, crouch/squat, and/or twist. The employee must occasionally lift and/or move up to 50 to over 100 pounds. Specific vision abilities may include the employee’s ability to see near and far distances.

Notice: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

Who We Are:

A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service, and innovation. For more than 115 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love. With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit‑enhancing merchandising systems and leading‑edge technology solutions.

At Batesville, our associates are our strongest asset. We strive to attract, hire, and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:

• Individual worth and integrity
• Excellence in execution
• Spirit of continuous learning and improvement
• Courage
• Customer focus and partnership

What Sets Us Apart:

Making a difference: Helping families honor the lives of those they love isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.

Development is a priority: We promote learning and development from Day 1. From ourExperience Batesvilleonboarding program to self-guided courses on Batesville University, there are numerous opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.

Putting customers first: We value the funeral professional’s role in serving families and are committed to doing our part to ensure their success.

We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. We provide numerous engagement activities to bring people together across the organization.

We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need. These services are not available at all Batesville locations.

DISCLAIMER: The above information in this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.

At Batesville, we strive to build a diverse workforce through equal-opportunity employment that embraces and leverages the differences each individual has to offer. We are an Equal Employment Opportunity/ Aff...