Warehouse Lead

Ohio Transmission Corporation; San Marcos (TX); On-site; USD 39,000 - 44,000; Full time

Job summary

Ohio Transmission Corporation is seeking a Warehouse Lead in San Marcos, Texas. The role oversees daily warehouse operations, ensures inventory accuracy, and supports timely order processing and shipping.

You will supervise staff, coach team members, and participate in safety protocols. The ideal candidate has at least 2 years in service/operations, a degree or related experience, and strong customer service and communication skills.

Qualifications

• Minimum 2+ years in service/operations roles
• Degree or equivalent related experience
• Knowledge of SXe (Trend) preferred
• Excellent customer service and communication skills

Responsibilities

• Provide day-to-day supervision to warehouse staff and delegate work
• Maintain inventory accuracy and support cycle counts
• Assist with assembling value-add components as needed
• Mentor and train warehouse associates; respond to queries
• Recommend improvements to equipment, systems, or processes to boost reliability
• Lead continuous improvement initiatives
• Reconcile inventory and annual cycle counts
• Assist with building maintenance as needed
• Handle walk-in customers, will-call, and pickups
• Collaborate with commercial operations to service local customers
• Serve as local go-to for SXe usage and support
• Process Vendor RMAs
• Meet monthly operations scorecard targets
• Perform other duties as assigned

Skills

Supervision

Inventory management

Customer service

Communication

Organization

Multitasking

Problem solving

MS Office

Drivers License

Team mentoring

Education

Degree or equivalent experience

Tools

SXe (Trend)

Job description

About this role

Position: Warehouse Lead

Location: San Marcos, Texas

Pay: $28.85 - $31.25

Position Summary

The Warehouse Lead is responsible for overseeing daily warehouse operation. This role monitors inventory accuracy, cycle-counting, ensuring orders are processed and shipped on time and assists with daily safety protocols.

What You'll Do

• Provides day-today supervision to warehouse, delegates work & provides coaching as appropriate.
• Responsible for inventory accuracy & efficiency
• May assemble value add components without assistance.
• Regularly mentors & trains warehouse associates; and responds to queries
• Regularly provides equipment/ system/ process/ training/building recommendations to improve reliability and/or performance within specialized function.
• Leads continuous improvement activities.
• Reconcile inventory, annual cycle counts
• May assist with maintenance of the building
• Handles walk in customers/ pick up/ will call without assistance
• Work with various departments in the commercial operations team to provide excellent customer service to local customers
• Be the local go-to person for all SXe related usage
• Process Vendor RMAs
• Meet Monthly Goals on Operations Scorecard
• Perform other duties as assigned/required.

What You'll Need

• Minimum 2 yrs. experience in the service industry and/or Operations role
• Degree or equivalent related experience
• Knowledge of SXe (Trend) preferred
• Excellent Customer Service skills
• Excellent Communication skills (Written and Verbal)
• Excellent organizational skills
• Ability to multi-task
• Must demonstrate effective problem-solving capabilities and performing root cause analysis
• Must demonstrate the ability to work productively with other associates, customers, and vendors
• Strong desire to "do it right the first time"
• Proficient with MS Office
• Drivers License