Warehouse Lead

OTC Industrial Technologies; San Marcos (TX); Presencial; USD 40 000 - 44 000; Tempo integral

Resumo da oferta

OTC Industrial Technologies in San Marcos, Texas, is seeking a Warehouse Lead to oversee daily warehouse operations, monitor inventory accuracy, and ensure on-time processing and shipping while supporting safety protocols.

This role emphasizes leadership, continuous improvement, and collaboration with the commercial operations team to deliver excellent service to local customers.

Qualificações

• Minimum 2 years in the service industry or operations role.
• Degree or equivalent related experience.
• Knowledge of SXe (Trend) preferred.
• Excellent customer service skills.
• Excellent communication skills (written and verbal).
• Excellent organizational skills and ability to multi-task.

Responsabilidades

• Provides day-to-day supervision to warehouse, delegates work and coaches as appropriate.
• Responsible for inventory accuracy and efficiency.
• May assemble value-add components without assistance.
• Mentors and trains warehouse associates; responds to queries.
• Provides recommendations to improve reliability and performance.

Conhecimentos

Customer service

Communication

Organizational skills

Multitasking

Problem solving

Formação académica

Degree or equivalent related experience

Ferramentas

SXe (Trend)

MS Office

Descrição da oferta de emprego

Position Summary

The Warehouse Lead is responsible for overseeing daily warehouse operation. This role monitors inventory accuracy, cycle-counting, ensuring orders are processed and shipped on time and assists with daily safety protocols.

Position: Warehouse Lead

Location: San Marcos, Texas

Pay: $28.85 - $31.25

Position Summary

The Warehouse Lead is responsible for overseeing daily warehouse operation. This role monitors inventory accuracy, cycle-counting, ensuring orders are processed and shipped on time and assists with daily safety protocols.

What You'll Do

• Provides day-today supervision to warehouse, delegates work & provides coaching as appropriate.
• Responsible for inventory accuracy & efficiency
• May assemble value add components without assistance.
• Regularly mentors & trains warehouse associates; and responds to queries
• Regularly provides equipment/ system/ process/ training/building recommendations to improve reliability and/or performance within specialized function.
• Leads continuous improvement activities.
• Reconcile inventory, annual cycle counts
• May assist with maintenance of the building
• Handles walk in customers/ pick up/ will call without assistance
• Work with various departments in the commercial operations team to provide excellent customer service to local customers
• Be the local go-to person for all SXe related usage
• Process Vendor RMAs
• Meet Monthly Goals on Operations Scorecard
• Perform other duties as assigned/required.

What You'll Need

• Minimum 2 yrs. experience in the service industry and/or Operations role
• Degree or equivalent related experience
• Knowledge of SXe (Trend) preferred
• Excellent Customer Service skills
• Excellent Communication skills (Written and Verbal)
• Excellent organizational skills
• Ability to multi-task
• Must demonstrate effective problem-solving capabilities and performing root cause analysis
• Must demonstrate the ability to work productively with other associates, customers, and vendors
• Strong desire to "do it right the first time"
• Proficient with MS Office
• Drivers License