Warehouse Lead

Mattress Warehouse; High Point (NC); On-site; USD 35,360 - 39,520; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Referral program

Vision insurance

Job summary

Mattress Warehouse is seeking a Warehouse Lead in High Point, NC to oversee the night shipping shift. You will lead, coach, and train associates, enforce policies, and coordinate with other departments while maintaining safety and efficiency.

Primary hours are night shift with day shift availability, and a strong attendance record is essential. The role requires hands-on leadership, experience with warehousing software, and the ability to optimize processes and reduce damages.

Qualifications

• Leadership and supervisory ability are a plus.
• Excellent written and verbal communication skills.
• Strong time management and organizational skills.
• Experience with MS Excel, Word and Outlook.
• Experience with RF guns and inventory systems.

Responsibilities

• Lead, coach, motivate, and manage associates on the night shipping shift.
• Train, guide, and evaluate new warehouse workers.
• Enforce company policies and improve productivity.
• Measure and report warehousing performance and KPI results.
• Collaborate with other departments and coordinate activities.
• Ensure safe operation of material handling equipment and space utilization.
• Assist with recruiting, hiring, and basic HR duties.
• Maintain a clean, safe, and efficient warehouse environment.

Skills

Leadership

Communication

Time management

MS Excel

RF Gun

Inventory systems

Education

High School Diploma or equivalent

Tools

STORIS

DISPATCHTRACK

Microsoft Office

Job description

Job Brief

Mattress Warehouse is looking for qualified and motivated associates to join our leadership team as a Warehouse Lead for our High Point, NC location. Candidates must have a positive attitude, excellent attendance, and outstanding leadership and coaching skills. Primary hours will be on our day shift, approximately 8:00 am to 4:30 pm. This position supports the Receiving Supervisor in running the Receiving Shift. Flexibility of hours is occasionally necessary to cover vacations and other unplanned events. Normal hours will be 8 am–4:30 pm Monday–Friday night.

Pay: $17.00 – $19.00 per hour

Job Description

NOW HIRING: Warehouse Lead

The Position

OWN ALL FUNCTIONS OF THE NIGHT SHIPPING SHIFT

• Lead, coach, motivate, and manage associates in assigned department.
• Train, guide, and evaluate new warehouse workers.
• Enforce company policies.
• Motivate associates to improve productivity.
• Performance‑manage low performers.
• Measure and report the effectiveness of warehousing activities and employees’ performance.
• Improve associate morale.
• Communicate job expectations and coach employees.
• Partner with other departments and coordinate activities.
• Work with management teams to observe disciplinary issues, attendance, and performance of direct reports.
• Communicate position expectations and train employees.
• Define staffing needs and allocate workload.
• Implement new methods, processes, and improvements.
• Become efficient in STORIS, DISPATCHTRACK, and other programs/software including Microsoft Office.
• Knowledge of conventional management and warehousing fundamentals.
• Hands‑on dedication to staff training and championing new ideas.
• Work with leadership team to reduce damages.
• Willingness to work any shift necessary to cover vacations, open positions, volume spikes, etc.
• Determine and track most important warehouse KPIs.
• Ensure efficient and safe operation of all material handling equipment.
• Ensure optimal utilization of all space within warehouse.
• Maintain a clean and safe working environment.
• Assist with quarterly inventory.
• Assign and schedule associates accordingly.
• Comply with all safety standards and guidelines (OSHA).
• Establish and maintain a positive working relationship with all associates and vendors.
• Develop and recommend improvements in current warehouse procedures to improve efficiency, accuracy, safety and lower costs.
• Work extended hours as needed.
• Assist in recruiting, hiring, and training (basic HR duties).
• Other duties as requested.

Requirements

• Management or Supervisory leadership experience a plus.
• Excellent communication skills (both written and verbal).
• Knowledge of Material Handling Equipment is a plus.
• Proven ability to direct and coordinate operations.
• Strong organizational and time management skills.
• Experience with MS Excel, Word and Outlook.
• Experience with RF Guns and Inventory management systems.
• Excellent attendance.
• Time management and multi‑tasking skills.
• Total ownership of your assigned shift.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Education

• High school or equivalent (Preferred)

Experience

• Distribution Operations Occupations: 2 years (Preferred)

License/Certification

• Driver’s License (Preferred)

Work Location: In person