Warehouse Inventory SupervisorMandarin Required

CREATIVE INNOVATION INC; Ontario (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

CREATIVE INNOVATION INC is seeking an Inventory Supervisor to oversee counts and stock accuracy in the warehouse. You will lead the inventory team, align physical inventory with WMS records, and optimize storage utilization and procedures.

Key duties include organizing cycle counts, reconciling discrepancies, investigating discrepancies, and ensuring documentation and approvals for adjustments. Strong Excel/WMS skills and bilingual English/Mandarin are preferred, with legal US work authorization.

Qualifications

• Experience in warehouse inventory control and cycle counts.
• Experience leading a warehouse or inventory team.
• Strong understanding of inventory transactions and location management.
• Proficiency with WMS and Excel for tracking and reporting.
• Ability to investigate discrepancies and implement corrective actions.
• Excellent attention to detail and organizational skills.
• Strong communication and teamwork, bilingual English/Mandarin.

Responsibilities

• Plan, organize, and oversee cycle counts and inventories.
• Review count results and reconcile discrepancies with WMS records.
• Investigate shortages, overages, and system discrepancies and implement corrective actions.
• Maintain accurate inventory records and document adjustments.
• Manage storage locations, labeling, and stock organization.
• Monitor inventory movements to prevent errors.
• Assign tasks to staff and supervise performance.
• Prepare reports using WMS and Excel and coordinate with inbound/outbound teams.
• Maintain a safe, clean storage environment.

Skills

Inventory control

Team leadership

WMS

Excel

Bilingual EN/MC

Attention to detail

Tools

WMS

Excel

Job description

Benefits

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job Summary

The Inventory Supervisor oversees inventory control within the warehouse, with a primary focus on inventory counts, stock accuracy, and discrepancy resolution. This role leads the inventory team, maintains alignment between physical inventory and warehouse management system (WMS) records, and improves storage utilization and inventory procedures.

Key Responsibilities

• Plan, organize, and oversee daily and weekly cycle counts and scheduled full physical inventories, ensuring accurate counts and timely completion.
• Review count results, arrange recounts, and reconcile discrepancies between physical inventory and WMS records.
• Investigate shortages, overages, misplaced stock, damaged goods, and system discrepancies; identify root causes and follow through on corrective actions.
• Maintain accurate inventory records and ensure inventory adjustments are properly documented and approved according to company procedures.
• Manage storage locations, product labeling, and stock organization to improve inventory visibility, space utilization, and picking efficiency.
• Monitor inventory movements during receiving, putaway, transfers, replenishment, picking, and shipping to identify and prevent inventory errors.
• Assign daily tasks to inventory staff, provide training, and monitor work quality, productivity, and adherence to procedures.
• Track inventory accuracy, count completion, recurring discrepancies, and storage utilization; prepare reports using WMS and Excel.
• Coordinate with inbound and outbound teams to resolve inventory issues and improve warehouse procedures.
• Maintain a safe, clean, and organized storage environment.

Qualifications

• Previous experience in warehouse inventory control, including hands-on experience with cycle counts, physical inventories, and inventory reconciliation.
• Experience supervising or leading a warehouse or inventory team.
• Strong understanding of inventory transactions, location management, and warehouse operating procedures.
• Proficiency with WMS and Microsoft Excel for inventory tracking, reporting, and data analysis.
• Ability to independently investigate inventory discrepancies and implement practical corrective actions.
• Strong attention to detail, organizational skills, and follow-through.
• Effective communication, team coordination, and problem-solving skills.
• Ability to communicate effectively in both English and Mandarin Chinese.
• Legally authorized to work in the United States.