Warehouse ICQA SpecialistMandarin Required

CREATIVE INNOVATION INC; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Vision insurance

Job summary

CREATIVE INNOVATION INC. is seeking an ICQA Specialist to manage inventory control, cycle counts, and QA in a warehouse setting. You will verify records against the WMS, investigate discrepancies, and drive corrective actions to improve accuracy and efficiency.

The role requires strong data analysis, attention to detail, and bilingual English/Chinese communication in a fast-paced environment. On-site work in a warehouse location in Texas is expected, with opportunities to improve processes and

Qualifications

• At least one year of experience in inventory control, cycle counting, or ICQA.
• Warehouse, distribution center, or e-commerce fulfillment experience.
• Familiarity with receiving, put-away, picking, packing, shipping, and inventory-counting processes.
• Experience using WMS, Excel, computers, or tablets.
• Ability to investigate inventory discrepancies and perform basic data analysis.
• Strong attention to detail, organization, communication, and problem‑solving skills.
• Ability to work independently in a fast‑paced warehouse environment.
• Fluency in both English and Chinese is required.

Responsibilities

• Perform daily, weekly, and scheduled cycle counts and physical inventory counts.
• Verify that physical inventory quantities and locations match WMS records.
• Investigate shortages, overages, misplaced inventory, damaged products, and system discrepancies.
• Identify the root causes of inventory discrepancies and follow up on corrective actions.
• Monitor the accuracy of receiving, put-away, inventory transfers, picking, packing, and shipping.
• Review receiving, shipping, and inventory documents for accuracy and completeness.
• Track mis-shipments, missing items, damaged products, and other inventory quality issues.
• Maintain inventory records and prepare reports using WMS and Excel.
• Work with warehouse management to improve inventory accuracy and operating procedures.
• Maintain a clean, safe, and organized work environment.
• Perform other related duties as assigned.

Skills

Inventory control

Cycle counting

WMS

Excel

Data analysis

Attention to detail

Independent worker

Bilingual English/Chinese

Tools

WMS

Excel

Job description

Benefits

• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance

Job Description

The ICQA Specialist is responsible for inventory control and quality assurance within the warehouse. This position conducts cycle counts, investigates inventory discrepancies, maintains accurate inventory records, and monitors warehouse processes to ensure that physical inventory matches the WMS.

Responsibilities

• Perform daily, weekly, and scheduled cycle counts and physical inventory counts.
• Verify that physical inventory quantities and locations match WMS records.
• Investigate shortages, overages, misplaced inventory, damaged products, and system discrepancies.
• Identify the root causes of inventory discrepancies and follow up on corrective actions.
• Monitor the accuracy of receiving, put-away, inventory transfers, picking, packing, and shipping.
• Review receiving, shipping, and inventory documents for accuracy and completeness.
• Track mis-shipments, missing items, damaged products, and other inventory quality issues.
• Maintain inventory records and prepare reports using WMS and Excel.
• Work with warehouse management to improve inventory accuracy and operating procedures.
• Maintain a clean, safe, and organized work environment.
• Perform other related duties as assigned.

Qualifications

• At least one year of experience in inventory control, cycle counting, or ICQA.
• Warehouse, distribution center, or e-commerce fulfillment experience.
• Familiarity with receiving, put-away, picking, packing, shipping, and inventory-counting processes.
• Experience using WMS, Excel, computers, or tablets.
• Ability to investigate inventory discrepancies and perform basic data analysis.
• Strong attention to detail, organization, communication, and problem‑solving skills.
• Ability to work independently in a fast‑paced warehouse environment.

Fluency in both English and Chinese is required.