Warehouse Fulfillment Lead — Fast-Paced Ops

Shop Miss A, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Casual working environment

On-site

Compensation based on experience

Job summary

Miss A is a beauty and lifestyle brand headquartered in Dallas, TX, seeking a Warehouse Fulfillment Supervisor to lead daily operations and drive productivity, accuracy, and timely order completion. The role reports to the Operations Manager and requires strong communication to coach staff and resolve issues in a fast-paced environment.

Responsibilities include supervising picking/packing, coordinating workflow, inventory tasks, training new staff, and ensuring safety and operational standards.

Qualifications

• 2+ years in Fulfillment Management
• Excellent written and verbal communication skills
• Strong multitasking and organizational skills
• Computer literate with Excel, Word, Outlook, InfoPlus/WMS

Responsibilities

• Supervise & lead daily fulfillment operations to ensure productivity, accuracy, timely order completion, and meeting company standards
• Coordinate workflow and delegate tasks to fulfillment team members based on operational priorities
• Manage computer print outs of all shipping labels (UPS, FedEx)
• Serve as a point of contact for warehouse staff, providing guidance, support, and problem resolution throughout the shift
• Monitor team performance and assist in maintaining efficiency standards and operational goals
• Train, mentor, and onboard new fulfillment employees on warehouse procedures, equipment operation, and safety protocols
• Read, interpret, and prioritize work orders to ensure accurate processing and distribution
• Assist with inventory management, cycle counts, and maintaining a clean & organized warehouse
• Finalize work orders and ensure accurate database and inventory system updates
• Enforce adherence to company policies, warehouse procedures, and safety policies
• Communicate operational challenges, staffing needs, and process improvement opportunities to management
• Support leadership in achieving daily, weekly, and monthly fulfillment and productivity goals
• Work in a fast-paced warehouse environment and adapt to changing priorities as needed
• Identify opportunities to innovate and improve, providing additional benefits to the customer
• Other duties assigned by senior management

Skills

Leadership

Communication

Organizational skills

Tools

Excel

Word

Outlook

InfoPlus/WMS

Job description

Miss A is a beauty and lifestyle brand headquartered in Dallas, TX, seeking a Warehouse Fulfillment Supervisor to lead daily operations and drive productivity, accuracy, and timely order completion. The role reports to the Operations Manager and requires strong communication to coach staff and resolve issues in a fast-paced environment.

Responsibilities include supervising picking/packing, coordinating workflow, inventory tasks, training new staff, and ensuring safety and operational standards.