Fulfillment Supervisor

ADP; Dallas (TX); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Casual working environment

Job summary

Miss A is seeking a Warehouse Fulfillment Supervisor to lead daily warehouse operations at our Dallas headquarters, reporting to the Operations Manager. You will coach staff, drive productivity, and ensure accuracy in picking, packing, and shipping while maintaining safety and inventory controls.

The role requires 2+ years in fulfillment management, strong leadership and communication skills, and proficiency with Excel/WMS systems.

Qualifications

• 2+ yrs hands-on experience in a Fulfillment Management role.
• Strong leadership, communication, and organizational skills.
• Ability to listen well, comprehend, and analyze situations.
• Ability to lead and build a diverse, high performing team.
• Excellent written and verbal communication skills.
• Computer Literate (Excel, Word, Outlook, InfoPlus/WMS systems)

Responsibilities

• Supervise & lead daily fulfillment operations to ensure productivity, accuracy, timely order completion, and meeting company standards (including picking, packing, order releasing, shipping).
• Coordinate workflow and delegate tasks to fulfillment team members based on operational priorities
• Manage computer print outs of all shipping labels (UPS, FedEx)
• Serve as a point of contact for warehouse staff, providing guidance, support, and problem resolution throughout the shift
• Monitor team performance and assist in maintaining efficiency standards and operational goals
• Train, mentor, and onboard new fulfillment employees on warehouse procedures, equipment operation, and safety protocols
• Read, interpret, and prioritize work orders to ensure accurate processing and distribution
• Assist with inventory management, cycle counts, and maintaining a clean & organized warehouse
• Finalize work orders and ensure accurate database and inventory system updates
• Enforce adherence to company policies, warehouse procedures, and safety policies
• Communicate operational challenges, staffing needs, and process improvement opportunities to management
• Support leadership in achieving daily, weekly, and monthly fulfillment and productivity goals
• Work in a fast-paced warehouse environment and adapt to changing priorities as needed.
• Identify opportunities to innovate and improve, providing additional benefits to the customer
• Other duties assigned by senior management

Skills

Fulfillment Management

Leadership

Communication

Organizational Skills

Problem Solving

Multitasking

Tools

Excel

Word

Outlook

InfoPlus/WMS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Dallas, TX, US

Salary Range: $21.00 To $25.00 Annually

Miss A. is looking to hire a Warehouse Fulfillment Supervisor to join our rapidly expanding team at our Headquarters office in Dallas, Texas. In this role, the Fulfillment Supervisor will report to the Operations Manager. They will lead daily warehouse operations and support the team in meeting productivity, accuracy, and service goals. This role is responsible for ensuring workflow efficiency, maintaining safety standards, assisting with training team members, and helping coordinate daily warehouse activities to meet operational goals. The ideal candidate must be a strong communicator who can coach employees, solve problems quickly, and keep operations moving in a fast-paced environment.

Responsibilities

• Supervise & lead daily fulfillment operations to ensure productivity, accuracy, timely order completion, and meeting company standards (including picking, packing, order releasing, shipping).
• Coordinate workflow and delegate tasks to fulfillment team members based on operational priorities
• Manage computer print outs of all shipping labels (UPS, FedEx)
• Serve as a point of contact for warehouse staff, providing guidance, support, and problem resolution throughout the shift
• Monitor team performance and assist in maintaining efficiency standards and operational goals
• Train, mentor, and onboard new fulfillment employees on warehouse procedures, equipment operation, and safety protocols
• Read, interpret, and prioritize work orders to ensure accurate processing and distribution
• Assist with inventory management, cycle counts, and maintaining a clean & organized warehouse
• Finalize work orders and ensure accurate database and inventory system updates
• Enforce adherence to company policies, warehouse procedures, and safety policies
• Communicate operational challenges, staffing needs, and process improvement opportunities to management
• Support leadership in achieving daily, weekly, and monthly fulfillment and productivity goals
• Work in a fast-paced warehouse environment and adapt to changing priorities as needed.
• Identify opportunities to innovate and improve, providing additional benefits to the customer
• Other duties assigned by senior management

Requirements

• 2+ yrs hands-on experience working in a Fulfillment Management role
• Ability to listen well, comprehend, and analyze situations
• Strong leadership, communication, and organizational skills
• Ability to lead and drive to build a diverse and high performing team
• Excellent written and verbal communication skills
• Computer Literate (Excel, Word, Outlook, InfoPlus/WMS systems)
• Strong multitasking and organizational skills

Physical Requirements

• Must be able to sustain long periods of walking, standing, bending, kneeling, reaching, pushing, lifting throughout 8-hour shift.
• Working knowledge of RF scanning processes, printing shipping labels
• Manually picking & packing as needed
• Manually carry/lift boxes of up to 50 pounds
• Flexible Spending Accounts (medical & dependent)
• Paid Time Off (PTO)
• Casual working environment
• Compensation based on experience
• On-site, Monday - Friday, 730am - 4pm

About Miss A:

Miss A is a beauty and lifestyle brand where makeup and fashion lovers can shop the latest trends - starting at just $1. Founded in Dallas, TX in 2013, we've grown to a national omnichannel brand with 100 retail stores and a thriving online shop at shopmissa.com.

Our mission is simple: be the ultimate one-stop shop for high-quality makeup, skincare, accessories, and lifestyle products at prices that never break the bank. Recognized by Allure, Inc. 5000, Newsweek, and EY Entrepreneur of the Year, Miss A is one of the fastest-growing beauty brands in the country - and we're just getting started. Join our team of 1,000+ and help us change the way the world shops for beauty!

Miss A Stores is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state, or local law.