Warehouse & Fulfillment DTC Associate

DIME Beauty Co; Herriman (UT); On-site; USD 23,000 - 25,000; Full time

Job summary

DIME Beauty Co is seeking a Warehouse & Fulfillment DTC Associate to pick, pack, and ship customer orders with accuracy and efficiency. You will support daily warehouse operations and maintain inventory integrity across the fulfillment process.

Responsibilities include verifying order details, safely operating warehouse equipment, and contributing to a clean, organized, and safe work environment while meeting daily deadlines and participating in team meetings.

Qualifications

• Reliable attendance and punctuality required.
• Growth mindset and ability to adapt to change.
• Strong attention to detail and accuracy.
• Self-motivation and initiative.
• Ability to follow directions and execute processes with precision.
• Ability to operate warehouse equipment safely.
• Ability to work independently and in a team.
• Strong communication skills.
• Creative problem-solving abilities.
• Flexibility with duties and willingness to take on more responsibilities.

Responsibilities

• Pick, pack, and ship DTC orders accurately and efficiently.
• Verify products, quantities, and order details prior to shipment.
• Prepare orders with appropriate packaging to protect items in transit.
• Operate pallet jacks and other equipment safely.
• Support inventory counts and replenishment as needed.
• Maintain clean, organized, and safe workstations.
• Attend daily team meetings and complete assigned training.
• Contribute to process improvements and warehouse projects.

Skills

Attention to detail

Reliability

Self-motivation

Teamwork

Communication

Problem solving

Flexibility

Safety culture

Independent work

Education

High school diploma or equivalent

Tools

Warehouse equipment operation

Job description

Warehouse & Fulfillment Direct-to-Consumer (DTC) Associate

The Warehouse & Fulfillment Direct-to-Consumer (DTC) Associate is responsible for accurately picking, packing, and shipping customer orders while supporting daily warehouse operations. This role helps ensure that orders are fulfilled efficiently and in accordance with company standards.

Duties/Responsibilities

• Pick, pack, and ship Direct to Consumer (DTC) orders accurately and efficiently in accordance with daily fulfillment priorities and company standards
• Verify products, quantities, and order details to ensure order accuracy before shipment
• Prepare customer orders using appropriate packaging materials and methods to protect products during transit
• Operate warehouse equipment and machinery safely and efficiently, including pallet jacks and other equipment required for daily operations
• Move, organize, and replenish inventory as needed to support fulfillment operations
• Assist with inventory counts and inventory transactions as needed
• Maintain accurate inventory handling practices and follow established warehouse processes and procedures
• Maintain clean and organized workstations and assist with overall facility cleanliness, organization, and safety
• Adhere to a daily work schedule and maintain reliable attendance and punctuality
• Work overtime when requested or required due to increases in order volume, peak seasons, or other business needs
• Support other warehouse functions and fulfillment channels as needed to maintain operational efficiency
• Contribute to warehouse projects and process improvements when needed or requested by leadership
• Attend mandatory beginning-of-day team meetings
• Complete assigned training on time and follow all warehouse safety procedures
• Encourage and help build a positive work environment by showing respect, kindness, and support to fellow employees
• Perform other duties as assigned

Requirements

• Reliable attendance and punctuality
• Growth mindset and ability to adapt to regular change, shifting priorities, and fluctuations in order volume
• Strong attention to detail and accuracy
• Self-motivation and personal initiative
• Ability to follow directions and execute established processes with precision
• Ability to work efficiently while maintaining accuracy and quality
• Ability to safely operate warehouse equipment and machinery
• Ability to work independently as well as collaboratively within a team
• Strong communication skills
• Creative problem-solving skills
• Flexibility within job duties and willingness to take on additional responsibilities as needed
• Positive, team-oriented attitude
• Commitment to maintaining a safe, clean, and organized work environment

Qualifications, Education & Experience

• High school diploma or equivalent
• Prior experience picking, packing, and shipping customer orders is preferred
• Prior inventory control or wholesale experience is a plus
• Prior WMS (Warehouse Management System) experience is a plus
• Experience operating warehouse equipment is a plus

Physical Requirements

• This is a physically demanding warehouse position requiring frequent movement and manual handling of products throughout the workday
• Work consistently in a warehouse environment, with prolonged periods of standing and walking
• Frequently perform repetitive physical tasks, including picking, packing, material handling, and inventory replenishment
• Must be able to lift and carry up to 50 pounds
• Must be able to safely operate pallet jacks and other warehouse machinery/equipment and maneuver products throughout the warehouse and staging areas
• Must be able to bend, stoop, kneel, reach, twist, and work at varying heights as required
• Regularly use hands and fingers to handle products, packaging materials, equipment, and computer devices
• Regularly required to stand, walk, talk, and hear

Rate of Pay

$17–$18 per hour, depending on experience.