Warehouse & E-Commerce Operations Coordinator

Otterbase, Inc.; Grand Rapids (MI); On-site; USD 19,000 - 29,000; Full time

Job summary

Otterbase, Inc. is seeking a reliable warehouse associate to support e-commerce fulfillment and inventory preparation for internet sellers.

The role offers opportunities to contribute to daily warehouse operations and lead product preparation projects as you gain experience. You will pick, pack, and ship orders using our warehouse management system, receive and organize inventory for client marketplaces, and ensure packaging and labeling meet marketplace standards.

Qualifications

• Previous experience in warehouse, fulfillment, shipping, logistics, or e-commerce operations is preferred but not required.
• Comfortable using computers and technology, with the ability to quickly learn new software and systems.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent attention to detail and commitment to accuracy.
• Positive attitude with strong communication and teamwork skills.
• Self-motivated and able to work independently while collaborating with others.
• Ability to adapt to changing priorities in a fast-paced environment.

Responsibilities

• Process e-commerce orders by picking, packing, and shipping products using our warehouse management system.
• Receive, organize, and prepare inventory for customers who sell through client marketplaces.
• Follow client's packaging, labeling, and shipping requirements to ensure compliance with marketplace standards.
• Utilize shipping and warehouse software to process shipments accurately and efficiently.
• Assist with coordinating daily workflow within the warehouse and provide guidance to team members as responsibilities grow.
• Maintain accurate inventory organization and ensure products are properly staged for shipment.
• Communicate effectively with team members to prioritize work and meet customer deadlines.
• Adapt to the unique requirements of multiple customers, each with different fulfillment and preparation needs.
• Contribute to a positive, organized, and efficient warehouse environment.

Skills

Organizational skills

Attention to detail

Communication

Teamwork

Independent work

Adaptability

Tools

Warehouse management system

Shipping software

Job description

This role supports our e-commerce fulfillment operations while also playing a key role in preparing inventory for internet sellers. As you gain experience, you will have the opportunity to take on additional leadership responsibilities by helping coordinate daily warehouse activities and leading product preparation projects.

Key Responsibilities

• Process e-commerce orders by picking, packing, and shipping products using our warehouse management system.


• Receive, organize, and prepare inventory for customers who sell through client marketplaces.


• Follow client's packaging, labeling, and shipping requirements to ensure compliance with marketplace standards.


• Utilize shipping and warehouse software to process shipments accurately and efficiently.


• Assist with coordinating daily workflow within the warehouse and provide guidance to team members as responsibilities grow.


• Maintain accurate inventory organization and ensure products are properly staged for shipment.


• Communicate effectively with team members to prioritize work and meet customer deadlines.


• Adapt to the unique requirements of multiple customers, each with different fulfillment and preparation needs.


• Contribute to a positive, organized, and efficient warehouse environment.

Qualifications

• Previous experience in warehouse, fulfillment, shipping, logistics, or e-commerce operations is preferred but not required.


• Comfortable using computers and technology, with the ability to quickly learn new software and systems.


• Strong organizational skills with the ability to manage multiple tasks simultaneously.


• Excellent attention to detail and commitment to accuracy.


• Positive attitude with strong communication and teamwork skills.


• Self-motivated and able to work independently while collaborating with others.


• Ability to adapt to changing priorities in a fast-paced environment.

What We're Looking For

The ideal candidate is dependable, eager to learn, and enjoys solving problems. They thrive in a dynamic environment where every day is different and are excited by the opportunity to grow into a leadership role while helping support an expanding operation. #IND1