Warehouse Dock Coordinator

Sonwil Distribution Center, Inc.; City of Niagara Falls (NY); In loco; USD 25.000 - 27.000; Tempo pieno

Descrizione del lavoro

Sonwil Distribution Center, Inc. in Niagara Falls, NY is seeking a Warehouse Dock Coordinator. This full-time role involves coordinating dock operations, checking in drivers, and ensuring paperwork accuracy.

The position runs Monday through Friday, 8:00am to 4:30pm, and pays hourly between $18.50 and $19.67. Responsibilities include door management, driver communications, data entry into ERP, and adhering to safety SOPs.

Competenze

• High School Diploma or GED required.
• Excellent verbal and written communication skills.
• Ability to multi-task.
• Problem analysis and problem-solving.
• Attention to detail and accuracy.
• Initiative.
• Basic PC skills and MS Office Suite (Excel, Word, Outlook).
• Ability to work in fast-paced environment, independently and with team.

Mansioni

• Provide exceptional customer service.
• Manage and check-in drivers efficiently and effectively.
• Obtain and maintain necessary records and track items such as inbounds, outbounds, BOLs, packing slips, schedules and orders.
• Daily communication via telephone calls and emails to internal departments.
• Prioritize and multi-task client requests on a daily basis.
• Obtain and evaluate all relevant information to handle inquiries and complaints.
• Respond in a prompt and courteous manner to client requests.
• Manage yard and door traffic.
• Update arrival and departure times in Vision schedule.
• Secure trailers (inbounds/outbounds).
• Remove glad lock from airline.
• Ensure the seal is applied to the trailer.
• Manage shipped paperwork and prepare for shipment to HQ.
• Follow all safety procedures and SOPs.
• Perform all other duties as assigned

Conoscenze

Customer service

Multi-tasking

Attention to detail

Communication skills

Problem solving

Initiative

Formazione

High School Diploma or GED

Strumenti

MS Office

Descrizione del lavoro

Warehouse Dock Coordinator

Regular Full Time Manual Labor Niagara Falls, NY, US 1 Attachments

Salary Range: $18.50 To $19.67 Hourly

***This position is located at 126 Memorial Parkway in Niagara Falls

Job purpose

As a Warehouse Dock Coordinator, one will be responsible for items related to managing the Warehouse dock and checking in drivers. This includes order/load verification, keeping track of open/full doors, assigning doors, contacting drivers, printing BOL’s and packing slips, communicating with CSRs, answering phone calls, responding to email, entering inbound/outbound data into Customer’s ERP System, removing glad lock from airline, ensuring seal is applied to the trailer and other assignments as requested.

Duties and responsibilities

• Provide exceptional customer service
• Manage and check-in drivers efficiently and effectively
• Obtain and maintain necessary records and track items such as inbounds, outbounds, BOLs, packing slips, schedules and orders
• Daily communication via telephone calls and emails to internal departments
• Prioritize and multi-task client requests on a daily basis
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Respond in a prompt and courteous manner to client requests
• Manage yard and door traffic
• Update arrival and departure times in Vision schedule
• Secure trailers (inbounds/outbounds)
• Remove glad lock from airline
• Ensure the seal is applied to the trailer
• Manage shipped paperwork and prepare for shipment to HQ
• Follow all safety procedures and SOPs
• Perform all other duties as assigned

Qualifications

• High School Diploma or GED required
• Excellent verbal and written communication skills
• Ability to multi-task
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Initiative
• Basic PC skills and MS Office Suite (Excel, Word, Outlook)
• Ability to work in fast-paced environment, independently and with team

Safety Requirements

• Must wear safety boots/shoes.
• Must wear safety vest.

Physical requirements

• Must be able to lift up to 50 lbs.

Direct reports

None

Monday-Friday, 8:00am-4:30pm

Attachments (1)

Warehouse Dock Coordinator_Niagara Falls.pdf