Warehouse & Distribution Lead — Inspire 20–30+ Team

Litter-Robot; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Premium Medical Insurance

Paid parental leave

Whisker Parents Program

Pet Insurance Discount

401K match

Flexible spending accounts

Company-paid life/disability insurance

Generous paid time off

14 Paid Holidays

Pet-friendly office

Job summary

Whisker, a leader in cat care technology, seeks a Shipping and Receiving Supervisor to manage day-to-day warehouse operations including receiving, storage, and outbound logistics. You will lead a 20–30+ team, ensure KPIs are met, and partner with cross-functional teams to optimize product flow.

Spanish/English bilingual candidates are encouraged to apply. This onsite role requires collaboration with Supply Chain, Planning, and Production teams to meet daily requirements.

Qualifications

• BA or equivalent years of experience in a manufacturing, warehouse, distribution, and/or logistics environment.
• 5+ years of leadership experience in a high-volume warehouse and distribution environment, preferably within a direct-to-customer business model
• Experience shipping and/or receiving domestic and international orders
• Experience operating manufacturing equipment such as sit-down and stand-up forklifts, pallet riders, and manual and/or electric pallet jacks
• Exhibits Whisker Core Values (Empower, Understanding, Tenacity, Innovative and Anticipatory)
• Excellent oral and written communication skills; Ability to effectively communicate through department and one-on-one meetings.

Responsibilities

• Directly supervises a team of 20–30+ associates, ensuring consistent achievement of performance metrics, productivity standards, and daily operational goals.
• Oversees day-to-day warehouse operations, including shipping and receiving, pick and pack, material handling, inventory management, and overall warehouse organization.
• Leads team members across multiple shifts, both directly and through hourly Team Leads, to ensure departmental goals and operational priorities are achieved.
• Coaches and mentors Team Leads to strengthen their leadership capabilities, encourage self-evaluation, identify development opportunities, and promote continuous growth and accountability.
• Develops, monitors, analyzes, and reports key performance indicators (KPIs) to measure operational performance and identify opportunities for improvement.
• Establishes and maintains warehouse procedures and best practices to drive safety, accuracy, productivity, and operational efficiency.
• Oversees the verification, handling, and documentation of incoming and outgoing shipments while ensuring inventory records remain accurate and current.
• Conducts and oversees cycle counts, investigates inventory discrepancies, and implements corrective actions to improve inventory accuracy.
• Identifies operational issues, performs root-cause analysis, and develops sustainable countermeasures to prevent recurrence.
• Coordinates activities with third-party warehouses, carriers, vendors, and other external partners as needed.
• Partners with Planners/Expeditors to execute shipping, litter, inventory, and related administrative responsibilities.
• Collaborates cross-functionally with Production, Sales, Purchasing, Records Control, and other departments to coordinate warehouse activities and support business needs.
• Participates in the hiring, onboarding, training, and development of warehouse personnel; assigns work and supports workforce planning based on current and future operational needs.
• Compiles, analyzes, and reports information related to the receipt, storage, maintenance, and distribution of inventory.
• Maintains working knowledge of applicable company policies, operational processes, safety requirements, and regulatory standards and ensures team compliance.
• Adjusts working hours as needed to provide leadership coverage and support business requirements across shifts and operational areas.
• Performs additional responsibilities and supports other areas of the business as operational needs require.

Skills

Leadership

Team Management

Shipping & Receiving

Inventory Control

Forklifts

Communication

Education

BA or equivalent

Tools

SAP

ERP system

Job description

Whisker, a leader in cat care technology, seeks a Shipping and Receiving Supervisor to manage day-to-day warehouse operations including receiving, storage, and outbound logistics. You will lead a 20–30+ team, ensure KPIs are met, and partner with cross-functional teams to optimize product flow.

Spanish/English bilingual candidates are encouraged to apply. This onsite role requires collaboration with Supply Chain, Planning, and Production teams to meet daily requirements.