Inventory and Order Control Coordinator

Whisker

Reeseville (WI)

On-site

USD 25,000 - 36,000

Full time

8 days ago

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Benefits offered by this job

Premium Medical/Dental/Vision

Paid parental leave

Whisker Parents Program

1 day pawternity leave

Pet Insurance Discount

401K match

Flexible spending accounts

Company-paid short-term disability and

Life insurance

Employee Assistance Program (EAP)

Generous paid time off

14 Paid Holidays

Top of the line equipment

Pet-friendly office

Whisker products and swag

Continuing education Support

On-site gym access

Job summary

Whisker is seeking an Inventory & Order Coordinator to maintain inventory accuracy through daily cycle counts and support order preparation. This role links warehouse operations with order administration to ensure accurate inventory, proper order fulfillment, and proactive issue resolution.

The position requires strong attention to detail, organization, and communication as you work closely with Warehouse Operations, Logistics, and Production. Overtime and weekend work may be required.

Qualifications

High school diploma or equivalent.
2+ years of experience in warehouse operations, inventory control, administrative support, or a related field.
Experience working with ERP systems.
Proficiency with Google Workspace and Microsoft Suite applications.
Strong organizational and time-management skills.
Excellent attention to detail and accuracy.
Strong written and verbal communication skills.
Ability to work independently and take initiative with minimal supervision.
Demonstrated reliability and ability to maintain confidentiality of proprietary information.
Comfortable working around office pets (cats, dogs).

Responsibilities

Maintains inventory accuracy through daily cycle counts and supports order preparation.
Collaborates with warehouse operations, logistics, and production.
Assists with inventory audits and physical inventories.
Prepares and distributes shipping labels and order documentation.
Reviews orders for completeness and accuracy before fulfillment.
Prioritizes customer orders based on shipping needs and communicates issues.
Maintains records and SOPs, and supports continuous improvement initiatives.

Skills

Attention to detail

Communication skills

Time management

Organizational skills

Independent work

Confidentiality

Pet-friendly

Education

High school diploma or equivalent

Tools

SAP

ERP systems

Google Workspace

Microsoft Office

Job description

Description

Whisker is redefining what it means to live with cats—designing intelligent systems that remove friction, elevate the everyday, and celebrate the quiet brilliance of feline companionship. Today, Litter-Robot leads the category. Tomorrow, an entire ecosystem that expands what’s possible for cats and the people who love them. We believe the future is feline. And we’re imagining that future today.

We work onsite with our team based in Auburn Hills, Michigan, and Juneau, Wisconsin. Our team of 700+ passionate pet people thrives on collaboration, innovation, and the occasional office cameo from a four-legged friend.

Location: Caine Warehouse in Reeseville, WI

Whisker runs two daily shifts (Caine Warehouse):

1st Shift: Monday–Friday, 6:00 AM – 2:30 PM
Split Shift: Monday–Friday, 8:30 AM - 5:00 PM

Overtime and weekend work may be required

What You'll Do:

The Inventory & Order Coordinator is responsible for maintaining inventory accuracy through daily cycle counting while supporting administrative functions related to customer order preparation. This position serves as the link between warehouse operations and order administration by ensuring inventory is accurate, orders are properly prepared, and operational issues are identified before they impact customer shipments.

This role requires strong attention to detail, organization, and communication while working closely with Warehouse Operations, Logistics, and Production.

Essential Duties and Responsibilities:

This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as deemed necessary.

Performs daily cycle counts in accordance with established schedules and procedures
Investigates, researches, and resolves inventory discrepancies on time
Researches inventory transactions within SAP and warehouse management systems to identify and correct inventory issues. Verifies inventory movements and transfers between warehouse locations
Maintains accurate inventory records and ensures proper product location and bin accuracy
Assists with inventory audits and physical inventory activities
Monitors inventory accuracy, identifies trends, and escalates recurring issues as appropriate
Collaborates closely with warehouse, inventory, and operations teams to support efficient material flow and system integrity
Participates in daily and weekly department meetings to support operational alignment and continuous improvement
Identifies and supports continuous improvement opportunities that enhance inventory accuracy and warehouse efficiency
Adheres to company policies, standard operating procedures (SOPs), and applicable inventory and safety requirements
Prepares and organizes daily order documentation to support efficient fulfillment and shipping operations
Creates, prints, and distributes shipping labels, pallet labels, placards, and other required shipment documentation
Reviews order information for completeness and accuracy, identifying and escalating missing, conflicting, or inaccurate information prior to fulfillment
Assists with prioritizing customer orders based on operational requirements and shipping needs
Communicates order-related issues to the appropriate teams and departments to support timely resolution
Prepares and distributes documentation required by Shipping and Processing teams
Provides administrative and operational support to the fulfillment team, particularly during high-volume shipping periods
Assists with the development and maintenance of documentation and standard operating procedures (SOPs)
Maintains accurate and organized electronic and physical records
Performs additional duties and responsibilities as assigned.

Requirements

High school diploma or equivalent required
2+ years of experience in warehouse operations, inventory control, administrative support, or a related field
May be required to support other operational areas based on business needs.
Experience working with ERP systems
Proficiency with Google Workspace and Microsoft Suite applications
Strong organizational and time-management skills
Excellent attention to detail and accuracy
Strong written and verbal communication skills
Ability to effectively prioritize and manage multiple tasks and responsibilities
Ability to work independently and take initiative with minimal supervision
Demonstrated record of reliable attendance, punctuality, and dependability
Demonstrated discretion and ability to maintain confidentiality of proprietary information
Ability to maintain professionalism in a fast-paced environment with frequent interactions and interruptions
High degree of initiative, self-motivation, and ability to positively motivate others
Ability to establish and maintain collaborative working relationships with Team Members and colleagues
Comfortable with office pets (cats, dogs)

Not required, but nice to have:

Additional education or training in Manufacturing, Operations, Leadership, SAP Business One experience

Physical Demands and Work Environment

The physical demands described below are representative of those required for a Team Member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

While performing the duties of this position, the Team Member is regularly required to stand, walk, talk, and hear. Frequency use of hands and fingers for fine motor tasks, including handling, grasping, and manipulating objects, is required. The role also requires frequent bending, reaching, and the ability to operate both small and large hand tools.

The Team Member must regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus as needed to safely perform job duties.

The work environment characteristics described here are representative of those encountered while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.

Benefits & Purrks:

Join a tenacious, inventive company that empowers team members to chart their own path, lead by grounding decisions in the “why”, and has a strong sense of empathy and openness to new perspectives. Be a part of exciting growth, work with incredible people, and create tomorrow’s pet products—plus a whole lot of extras. You will also be provided with: