Warehouse Dispatch Supervisor

U.S. AutoForce; Apex (NC); On-site; USD 28,000 - 40,000; Full time

Job summary

U.S. AutoForce, a division of U.S. Venture, Inc., is seeking a Dispatch Supervisor in Apex, NC. The role provides leadership to drivers and material handlers, ensuring safety, efficiency, and accurate paperwork daily. Scheduling is Monday–Friday with rotating half-day Saturdays.

You will conduct interviews, train staff, monitor DOT compliance, and coordinate dispatch, fleet maintenance, and customer communication to support operations.

Qualifications

• 3 years of related experience
• Supervise drivers and material handlers
• Knowledge of state and federal DOT regulations
• Ability to learn computer systems
• Willing to work overtime or flexible hours on short notice
• Valid driver's license and good driving record
• Successfully pass a pre-employment drug test (do not test for THC / marijuana)

Responsibilities

• Provides leadership to assigned personnel through goal setting, performance reviews, delegation, and communication.
• Conducts interviews, hiring and training as necessary.
• Supports safety programs to ensure compliance with policies and regulatory requirements. Maintain a safe working environment for all associates
• Assists with process improvement initiatives.
• Conducts regular meetings to ensure that personnel are well informed of policies and procedures. Enforces productivity standards.
• Ensure excellent customer service and communication
• Dispatch: Assign product to be pulled by material handlers; route paperwork/product to appropriate area; ensure COD logs are collected; communicate with CSRs, Sales, Customers, Other locations and Drivers
• Fleet: Monitor state and federal DOT regulations; ensure PMs are performed; coordinate repairs for compliance; assist drivers with breakdowns; coordinate Smith Training for drivers
• Operate power equipment, including forklift
• May work as a backup driver as assigned or directed

Job description

Position Summary

U.S. AutoForce, a division of U.S. Venture, Inc., brings together more than 100 years of experience as an industry leader in the distribution of tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships. Schedule will be Monday-Friday 7:00am-3:30pm or until work is completed, and rotating half-day Saturdays.

Job Responsibilities

• Competitive wages starting at $25/hr and dependent on experience!

As a Dispatch Supervisor, you will:

• Provides leadership to assigned personnel through effective goal setting, performance reviews, delegation, and communication. Provides measurable feedback, suggestions for improved performance and recognition for achievements.
• Conducts interviews, hiring and training as necessary.
• Supports the safety programs to ensure compliance with policies and regulatory requirements. Maintain a safe working environment for all associates
• Assists with process improvement initiatives.
• Conducts regular meetings to ensure that personnel are well informed of policies and procedures. Continually enforces productivity standards.
• Ensure excellent customer service and communication
• Ensure drivers are completing all required daily paperwork:
  • Driver hours log (when needed)
  • Pre-trip inspection sheet
  • Driver's vehicle inspection report
  • Daily vehicle mileage and fuel report
  • Ensure all paperwork is submitted promptly to corporate office
• Dispatch:
  • Assign product to be pulled by material handlers
  • Route paperwork/product to appropriate area
  • Ensure drivers are completing customer returns within 3 days of creation
  • Collect COD logs on a daily basis to ensure cash and checks are being collected
  • Communicate to CSR's, Sales, Customers, Other locations and Drivers effectively
• Fleet:
  • Monitor state and federal DOT regulations
  • Ensure all PM's are being performed on a regular basis
  • Ensure all repairs are performed in order to stay compliant with federal regulations
  • Assist drivers in making proper arrangements when a break down occurs
  • Coordinate Smith Training for drivers
• Operate power equipment, including fork-lift
• May work as a backup driver as assigned or directed

Physical Demands and Work Environment:

• Physical demands: While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift products weighing up to approximately 80 pounds. Handling of tires (e.g., rolling, destacking, team lifting) greater than approximately 70 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Protective equipment required: steel or composite toe boots, safety vest, harness, seatbelt, SRL (self-retracting lifeline). All equipment is provided by U.S. AutoForce except for steel / composite toe boots.
• Work environment: While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate. Fumes associated with tires and occasionally car parts and lubricants prevalent.

Qualifications

• 3 years of related experience
• Skills and experience sufficient to supervise drivers and material handlers
• Knowledge of state and federal DOT regulations
• Knowledge of or ability to learn computer systems
• Willing to work overtime or flexible hours on short notice
• Good memory and scanning abilities
• Good communication and math skills
• Able to lift up to 80lbs.
• Able to learn to use a forklift
• Requires valid drivers license and good driving record
• Successfully pass a pre-employment drug test (do not test for THC / marijuana)

DIVISION:

U.S. AutoForce

U.S. Venture will not offer sponsorship for employment status (including, but not limited to, H-1B, TN, E-3, F1, CPT, OPT, STEM OPT, visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require U.S. Venture's sponsorship to continue to work legally in the United States. In general, U.S. Venture does not sponsor candidates for nonimmigrant visas or permanent residency except when there is a specific business need.

U.S. Venture will not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed recruitment Master Service Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, U.S. Venture shall reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of U.S. Venture.

U.S. Venture, Inc. is an equal opportunity employer that is committed to inclusion and diversity. We ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristic.

If you need assistance or an accommodation due to a disability, you may call Human Resources at [phone].

40-40-400-4812