Warehouse & Customer Support Specialist

Topaz HR; New York (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Topaz HR seeks a dependable Warehouse & Customer Support Associate to join its Bronx, NY team. This hands-on role blends warehouse duties with customer interaction and sales support.

Responsibilities include receiving, inspecting, and organizing merchandise, picking and staging orders, operating a propane forklift, assisting customers, and coordinating with sales and warehouse teams to ensure on-time completion. The position offers growth in a dynamic environment.

Qualifications

• Experience in warehouse/shipping/receiving is required.
• Experience operating a propane forklift required.
• Sales, counter sales, retail, or customer service experience preferred.
• Comfortable interacting with customers in a professional manner.
• Willingness to learn and grow within the operation.

Responsibilities

• Receive, unload, inspect, and organize incoming merchandise.
• Pick, prepare, and stage customer orders accurately.
• Safely operate propane forklift to move and load merchandise.
• Maintain clean, safe warehouse environment.
• Provide sales support by identifying customer needs and assisting with products.
• Assist customers and help locate products and answer questions.
• Work with sales, warehouse, and management to complete orders on time.
• Follow safety procedures and proper material-handling practices.

Skills

Forklift operation

Customer service

Sales support

Bilingual

Teamwork

Attention to detail

Physical stamina

Job description

Topaz HR seeks a dependable Warehouse & Customer Support Associate to join its Bronx, NY team. This hands-on role blends warehouse duties with customer interaction and sales support.

Responsibilities include receiving, inspecting, and organizing merchandise, picking and staging orders, operating a propane forklift, assisting customers, and coordinating with sales and warehouse teams to ensure on-time completion. The position offers growth in a dynamic environment.