Warehouse & Customer Service Supervisor: Inventory & Logistics

Komatsu Mining Corp.; Billings (MT); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401k and/or savings programs

Employee time off

Employee assistance programs

Disability benefits

Life insurance

Learning and development programs

Job summary

Komatsu Mining Corp. in Billings, Montana seeks a Customer Service / Warehouse Supervisor to lead two warehouse employees and two customer service reps. You will oversee daily operations, drive process improvements and ensure accurate order entry while coordinating with multiple teams.

The role emphasizes inventory management, scheduling with truck drivers, and maintaining high service levels for outages and parts purchases. A background in mining/construction is a plus.

Qualifications

• Proficiency in Microsoft Office is required.
• SAP experience is preferred but not required.
• Warehousing experience 3–5 years.
• Strong communication and analytical skills are essential.
• Mining or construction industry experience is a plus.

Responsibilities

• Supervise and prioritize customer requests for quotes, bids and lead times.
• Train and oversee policy adherence for order entry, returns, credit memos, and expediting.
• Evaluate orders for accuracy and component availability.
• Serve as liaison between CSR, Account Managers, and other departments for outages and parts purchases.
• Oversee inventory in Billings, MT and Northern ID and document movements.

Skills

Microsoft Office

Communication

Analytical skills

Mining/Construction experience

Tools

SAP

Job description

Komatsu Mining Corp. in Billings, Montana seeks a Customer Service / Warehouse Supervisor to lead two warehouse employees and two customer service reps. You will oversee daily operations, drive process improvements and ensure accurate order entry while coordinating with multiple teams.

The role emphasizes inventory management, scheduling with truck drivers, and maintaining high service levels for outages and parts purchases. A background in mining/construction is a plus.