Warehouse Customer Associate

Ewing Outdoor Supply; Odessa (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate Warehouse Customer Associate in Odessa. This role focuses on customer service and requires the ability to lift and deliver items in a fast-paced environment. Ideal candidates will have a knack for multitasking and excellent communication skills, with a preference for those who are bilingual in English and Spanish. Join a family-owned company that values employee growth and offers a supportive culture, competitive wages, and comprehensive benefits. If you thrive in a dynamic setting and enjoy helping others, this opportunity is perfect for you.

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Wellness Resources

Profit Sharing

Qualifications

• Prior green industry experience preferred but not required.
• Ability to lift 50-70 pounds is essential.

Responsibilities

• Engage customers and provide excellent service.
• Deliver items and ensure racks are fully stocked.
• Coordinate with team for peak times.

Skills

Customer Service Orientation

Communication Skills

Ability to Multi-task

Basic Math Skills

Bilingual (English/Spanish)

Education

High School Diploma

Tools

Forklift

Job description

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• $18-20 DOE**
  
  

Ewing Outdoor Supply is in need of a customer service oriented Warehouse Customer Associate at our fantastic Odessa Location. The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority.

This position will have delivery and warehouse responsibilities, so the ability to flex and lift 50-70 lbs. will be required of you. We will be flexing your brain as well, building your skill set and product knowledge to help at the sales counter as you grow.

Prior green industry and landscape experience is preferred, but not required, we can teach you.

If your are bilingual English/Spanish, that would be preferred, but not a requirement. We will always look for the right team fit.

As a green industry leader for over 100 years, family owned Ewing Outdoor Supply prides itself on working hard for our customers, growing our employees and having fun while doing it.

If this sounds like an opportunity that interests you, read the full job description provided above to see if you would be a fit for our team, and in our family.

Responsibilities

• Go the extra mile to engage customers
• Greet and direct customers
• Deliver a wide variety of items to different addresses and through different routes
• Follow routes and time schedule
• Load, unload, prepare, inspect and operate a delivery vehicle
• Inform customers about new products and services
• Follow DOT regulations and safety standards
• Ensure racks are fully stocked
• Coordinate with your team to provide excellent customer service (especially during peak times)
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers' questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
  
  

Requirements

• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Basic math skills
• Be able to lift 50-70 pounds
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Valid driver's license
• Excellent organizational and time management skills
• Good driving record with no traffic violations
• Bonus Points for the Following*
• Bilingual (English/Spanish)
• Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
• Proven work experience as a Customer Service Associate, Sales Associate, or similar role
• Knowledge of inventory stocking procedures
  
  

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources
• Profit Sharing
  
  

We have the 4 C's that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now ( over 100 years) if it weren't for you!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Technology, Information and Internet

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