Warehouse Counter Specialist – Inventory & Customer Service

CJ Logistics America; Richmond (VA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision insurance

401(k) retirement savings

Paid time off

Tuition assistance

Early access to earned wages

Job summary

CJ Logistics America is hiring a Warehouse Counter Associate to deliver prompt customer service at the warehouse counter. You will issue parts, process work orders, and manage inventory movements with accuracy while engaging with customers and internal teams.

The role requires a high school diploma or GED and 1–2 years of related experience. Proficiency with MS Office and strong attention to detail are essential. On-site work with a competitive benefits package is provided.

Qualifications

• Required: High School Diploma or GED or equivalent experience.
• 1–2 years related experience in a warehouse, logistics, or customer-facing role.
• Proficiency with MS Office (Word, Excel, PowerPoint).
• Basic math and reading skills.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Effective problem-solving and interpersonal skills.

Responsibilities

• Customer Service & Counter Operations: issue parts and respond to requests at the counter.
• Inventory & System Management: document movements in the system; manage stock status.
• Inventory Integrity: conduct daily bin counts and keep accurate records.
• Compliance & Continuous Improvement: maintain 5S, safety, and process improvements.
• Other duties as assigned.

Skills

High School Diploma

1-2 years experience

MS Office

Basic math

Attention to detail

Problem solving

Communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

CJ Logistics America is hiring a Warehouse Counter Associate to deliver prompt customer service at the warehouse counter. You will issue parts, process work orders, and manage inventory movements with accuracy while engaging with customers and internal teams.

The role requires a high school diploma or GED and 1–2 years of related experience. Proficiency with MS Office and strong attention to detail are essential. On-site work with a competitive benefits package is provided.