Warehouse Coordinator

US Foods; Norcross, Northern (GA, KY); Hybrid; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision for family

401K

Life insurance

Pre-tax spending accounts

Retirement benefits

Paid time off

Short-term disability

Long-term disability

Employee stock purchase plan

Job summary

US Foods in Norcross, GA is seeking a Warehouse Coordinator to support inbound, outbound, and general warehouse operations, ensuring timely freight delivery and proper distribution of items.

You will perform data entry, report preparation, and record maintenance while collaborating with internal teams and external carriers. The role requires 2+ years in warehouse procedures and solid communication skills.

Qualifications

• Minimum of two years of experience in warehouse & delivery procedures.
• Effective communication both verbally and in writing.
• Excellent telephone and customer service ability.
• Strong math, analytical, and organizational skills with high attention to detail.
• Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
• Problem solving and critical thinking abilities to solve problems of limited scope.
• Strong teamwork skills with the ability to support others in the department and division.
• Education– High school diploma or GED/equivalent required.

Responsibilities

• General warehouse duties including inbound/outbound functions.
• Prepare and process routine forms, reports, and documents.
• Communicate with internal and external customers to support staff and customer needs.
• Schedule receiving appointments with vendors for inbound freight.
• Prepare Delivery Appointment sheet daily for receiving.
• Assist night warehouse with returns and credit slips and resolve picking issues.
• Investigate picking errors and resolve shipping issues.

Skills

Communication

Customer service

Math

Analytical thinking

Organizational skills

Microsoft Word

Excel

Access

Outlook

Teamwork

Problem solving

Education

High school diploma or GED/equivalent

Tools

SAE

Truck Builder

Red Prairie

Kronos

Road Net

XATA

Shopfax

Tandem

PowerDock

Job description

Benefits

All benefits are available starting Day 1!

• Medical
• Dental
• Vision for the whole family
• 401K
• Life insurance coverage
• More
• Health insurance
• Pre‑tax spending accounts
• Retirement benefits
• Paid time off
• Short‑term disability
• Long‑term disability
• Employee stock purchase plan
• Life insurance

Schedule

Monday – Friday 11AM Start times

Basic Purpose

The Coordinator, Warehouse will perform activities that support inbound, outbound, and general warehouse operations to ensure timely delivery and scheduling of freight and proper distribution of warehouse items. Activities include data entry, preparation and distribution of reports, and record maintenance.

Essential Duties and Responsibilities

Duties may include but are not limited to general warehouse, inbound and/or outbound functions. Duties may vary depending on shift.

General warehouse: Ensure optimal warehouse operations by preparing and processing routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures. Communicate with internal and external customers to support staff and customer needs. Respond to inquiries and telephone calls. Respond to requests by researching information. Collect, track, and input data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over‑time. Other duties as assigned by manager.

Inbound: Schedule receiving appointments with vendors for all inbound freight according to warehouse capacities to support proper inbound warehouse functioning. Prepare and update Delivery Appointment sheet daily for receiving department. Complete inbound freight processes by performing inbound driver check‑in and check‑out. Ensure warehouse readiness for receiving by assigning receiving doors for inbound carriers. Prepare purchase orders for receiving and confirm purchase orders.

Outbound: Support night warehouse functions by checking returns and credit slips and assembling returned orders for proper return to picking slot. Investigate picking errors and find missing products. Interact with warehouse personnel to solve selecting and shipping issues. Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night; Update the master storage report.

SUPERVISION

N/A

RELATIONSHIPS

Internal: Operations manager, purchasing department. External: Carriers, vendors.

WORK ENVIRONMENT

The work will take place at a desk in a US Foods office‑based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

Minimum of two years of experience in warehouse & delivery procedures required.

Effective communication both verbally and in writing.

Excellent telephone and customer service ability.

Strong math, analytical, and organizational skills with high attention to detail.

Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.

Problem solving and critical thinking abilities to solve problems of limited scope.

Strong teamwork skills with the ability to support others in the department and division.

Education– High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock equipment inventories, and warranties.

PHYSICAL QUALIFICATIONS

Must be able to perform the following physical activities for the described length of time: OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER. JOB REQUIRES WORKER TO: STAND OCCASIONALLY WALK OCCASIONALLY DRIVE VEHICLE N/A SIT CONTINUOUSLY LIFT 1-10 lbs (Sedentary) OCCASIONALLY 11-20 lbs (Light) OCCASIONALLY 21-50 lbs (Medium) OCCASIONALLY 51-100 lbs (Heavy) N/A Over 100 lbs (Very Heavy) N/A

CARRY 1-10 lbs (Sedentary) OCCASIONALLY 11-20 lbs (Light) OCCASIONALLY 21-50 lbs (Medium) OCCASIONALLY 51-100 lbs (Heavy) N/A Over 100 lbs (Very Heavy) N/A

PUSH/PULL*1 OCCASIONALLY CLIMB/BALANCE*2 OCCASIONALLY STOOP/SQUAT OCCASIONALLY KNEEL OCCASIONALLY BEND OCCASIONALLY REACH ABOVE SHOULDER FREQUENTLY TWIST OCCASIONALLY GRASP OBJECTS*3 FREQUENTLY MANIPULATE OBJECTS*4 OCCASIONALLY MANUAL DEXTERITY*5 OCCASIONALLY 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift) 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel) 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps) 5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)

Compensation

This position starts at $22.00 per hour based on experience.

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law.

The expected base rate for this role is between $18.00 and $29.00.

This role may also receive eligible for overtime pay.

Benefits for this role include health insurance, pre‑tax spending accounts, retirement benefits, paid time off, short‑term and long‑term disability, employee stock purchase plan, and life insurance.

The expected base rate for this role is between $18 - $28.

Equal Opportunity Employment (EOE)

EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status

Equal Opportunity Employer Statement

US Foods, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by applicable law.

Know Your Rights

Pay Transparency policy statement is available here US Foods is committed to working with and providing reasonable accommodation to individuals with disabilities.

Accommodation Line Contact

If reasonable accommodation is needed to participate in the interview process or to perform essential job functions, please contact our US Foods Application Accommodation Line at 866-960-5886. You will be prompted to leave a message. Please state the specifics of the assistance needed and your contact information. A member of our HR department will return your call within two business days.