Warehouse Coordinator

Plastic Express; Kent, Northern (WA, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Family health benefit packages - after

Vacation pay - after 90 days

Holiday pay - after 90 days

Company matching 401k retirement - 90+

Job summary

Plastic Express in Kent, WA, is seeking a Warehouse Coordinator to manage day-to-day dock activities, document prep, and data entry. You will interact with drivers, CSR, and management to ensure accurate receiving and shipping operations.

The role requires a high school diploma and English proficiency, with preferred experience in customer service and ERP systems. This is a full-time, on-site position with typical hours Monday through Friday and benefits after 90 days.

Qualifications

• High school diploma or equivalent.
• Ability to read and speak English required.
• Customer service experience preferred.
• ERP systems experience preferred.

Responsibilities

• Maintain warehouse shipping, receiving, and delivery files.
• Maintain inventory and reconcile discrepancies.
• Enter location changes provided by warehouse attendants.
• Coordinate sample requests and repacks.
• Assist in daily dock operations and cycle counts.
• Ensure accurate receiving and of bills of lading.

Skills

Warehouse operations

Customer service

ERP systems

Attention to detail

Team collaboration

Education

High school diploma

Tools

SAP

HighJump

Job description

Company Overview

Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic Express operates from 22 full-service facilities, more than 40 bulk terminals, and 52 railcar terminals offering more than 8,500 railcar spots across the country. We are located near 9 major ports in the U.S. and rely heavily on our rail infrastructure to handle imports /exports as well as regional distribution. At many of the Plastic Express sites, we also handle some non-plastic commodities, which include; paper rolls, steel, building materials and other dry bulk materials. Plastic Express owns and operates roughly 250 trucks, with approximately 250 trailers performing full bulk truck distribution business. Plastic Express is headquartered in Houston, TX and has over 600 employees nationwide. Our goal has always been to exceed our customer's expectations, and our can do-attitude is what differentiates us from the competition.

Plastic Express employees have always been our key to success and total customer satisfaction. We are always looking for dependable & talented business professionals that will help us to grow and to continue our “Can Do” tradition.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Summary:

With reporting responsibilities to the Customer Success Manager or Warehouse Manager, this position is directly responsible for the day to day dock activities, document preparations and filing. May be required to understand customer pricing and when asked must accurately update transactions in the computer database. This position will have daily interaction with the Plastic Express warehouse employees, company and non-company drivers, dispatchers and associates, shipping companies, company vendors and support staff. The Warehouse Coordinator will work closely with and provide prompt feedback to: Sales and Marketing, Accounting, Human Resources and other company management. During the course of business, the Warehouse Coordinator is not to share any confidential information with anyone other than their direct manager or executives of Plastic Express.

Essential Functions/Duties:

• Maintaining warehouse shipping, receiving, and delivery files.
• Maintain and replenish essential office supplies.
• Maintain UPS system and prepare end of day reports.
• Answer phones, forward calls and take messages.
• Research information when needed.
• Maintain inventory by checking for any discrepancies.
• Enter location changes provided by warehouse attendants.
• Coordinate sample requests and repacks.
• Preform cycle counts on customer’s inventory.
• Assist in customer yearly inventories.
• Monitor “Open Order” & “No Location” screens to make sure all orders are being updated.
• Maintain supply inventory report of essential dunnage materials and/or packaging supplies.
• Assist the department managers and supervisors with special assignments

Additional Functions/Duties:

Receiving:

• Maintain and monitor delivery appointment log on Plastic Express data base.
• Notify customer of late truck arrivals and inform/ get approval for OT charges.
• Maintain an accurate driver’s sign in log and make sure drivers are signing in and out with arrival and departure times.
• Match and check receivers with documents brought in by company drivers and delivering carriers.
• Input material counts into system and issue a receiving document and labels to receiving attendant.
• Notify CSR & management immediately concerning shortages or damaged material. Provide photos of damaged material to customer if necessary.
• Check freight after labeling to ensure product is labeled correctly.
• Track daily all receiving activities on the open order report are completed and updated properly.
• Work with other company team members to arrange receiving appointments and pick-up schedules with carriers and port terminal operations.
• Notify Warehouse Management of any discrepancies.

Shipping:

• Monitor and maintain the Open Order Report in the Warehouse database.
• Review customer orders against shipping requests and insure 100% accuracy of our work instructions that are being issued for order execution.
• Contact CSR with any questions on orders.
• Prepare bill of lading; pick slip, packing slip and address labels if required.
• Match customers provided documents to Pick Slip and BOL.
• Issues pick slip, packing slip, and required labels to warehouse staff.
• Receive pick slip back from warehouse, check for discrepancies and attach to bill of lading and stage in carriers holding file.
• Documents any extra services on picking slip that are forwarded to the CSR for customer billing.
• Issue bill of lading to carrier for signature.
• Scan sign BOL to customer or CSR.
• Provide photos if necessary to customers on freight loaded on to containers/trailers.
• Arrange shipments of material.
• Assist Warehouse Manager and Operations Manager with special assignments.
• Notify Warehouse Management of any discrepancies.

Qualifications:

Required Education and Experience

• High school diploma or equivalent
• Ability to read and speak in English required

Preferred Education and Experience

• Customer service and industry experience preferred
• Some Advanced education or working toward a degree
• SAP or other ERP system experience/certification(s) given consideration
• Acellos Highjump experience/certification(s) given consideration
• Ability to read and speak in Spanish, Chinese, Hindi, or Japanese will be given consideration

Physical Demands

• Must be able to work long hours, weekends and holidays.
• Must be able to sit for long periods of time.
• Regularly required to speak and hear.
• Frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. May require long periods of standing while teaching a class. From time-to-time, employee may need to leave a climate controlled space, and enter a warehouse environment to interface with employees/management.
• Must possess vision to include close visual confirmation of finely printed documents.
• Must be able to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Licenses/Certificates:

None

Skills:

• Ability to work independently and as part of team
• Ability to recognize onsite risk factors and take appropriate action with firmness and tact
• Must have the ability to think independently and ensure others, including non-company employees are following safety and performance standards
• Must be computer proficient in a Windows environment
• Strong proofreading abilities are required
• Must be multi-task oriented with the ability to handle many activities simultaneously.
• Must work well in a team environment and provide leadership and support to the fellow staff, customers, vendors and any other individuals or representatives doing business with Plastic Express at all times.
• Must be customer focused and communicate respectfully to customers, vendors, visitors and friends of the company at all times.

Work Environment:

This position works in a warehouse setting, with some outdoor exposure during the workday. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and standard warehouse equipment such as hand trucks, box cutters and tape dispensers.

Position Type/Expected Hours of Work:

This is a full-time position. Days and normal hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.

Travel:

Little to no travel is expected for this position.

Benefits and Perks:

• Family health benefit packages - after 90 days
• Vacation pay - after 90 days
• Holiday pay - after 90 days
• Company matching 401k retirement program - after 90 days

Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management.

In line with Plastic Express’ Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.